Site Reliability Engineer Ii

Job Category Software Engineering Play a key role in ensuring system reliability at one of the world s most iconic and largest financial institutions As a Site Reliability Engineer II at JPMorgan Chase within the Corporate Technology you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence This role often works independently to execute small to medium projects but you ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase s business and relevant technologies Job responsibilities Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself Leverages technology to solve business problems by writing high quality maintainable and robust code following best practices in software engineering Participates in triaging examining diagnosing and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators objectives monitoring and alerting solutions for optimal transparency and analysis Required qualifications capabilities and skills Formal training or certification on software engineering concepts and 2 years applied experience Experience in SRE Production Support roles Ability to code in at least one programming language Experience maintaining a Cloud-base infrastructure Emerging knowledge of software applications and technical processes within a given technical discipline e g Cloud Emerging knowledge of continuous integration and continuous delivery tools like Jenkins and Terraform Emerging knowledge of common networking technologies Ability to work in a large collaborative team and demonstrates the willingness to vocalize ideas with peers and managers Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects Eagerness to participate in learning opportunities to enhance one s effectiveness in executing day-to-day project activities Ability to demonstrate and apply existing and new system processes methodologies and skills to contribute to the development of systems Preferred qualifications capabilities and skills General knowledge of financial services industry Familiar with site reliability concepts principles and practices Familiar with observability such as white and black box monitoring service level objective alerting and telemetry collection using tools such as Grafana Dynatrace Splunk and others Familiarity with containers or a common Server OS such as Linux and Windows About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Corporate Technology team relies on smart driven people like you to develop applications and provide tech support for all our corporate functions across our network Your efforts will touch lives all over the financial spectrum and across all our divisions Global Finance Corporate Treasury Risk Management Human Resources Compliance Legal and within the Corporate Administrative Office You ll be part of a team specifically built to meet and exceed our evolving technology needs as well as our technology controls agenda