Operations Analyst Non Rotational Summer Internship 2026 India

Our internships are the perfect introduction to the world of financial services You ll be immersed in your chosen business area learning from our people and taking on real business challenges Wherever you join us you ll discover a platform to help you absorb the essential skills and knowledge you ll need to progress on your journey at Barclays You ll receive genuine support and encouragement with both senior and junior mentors to guide you and you ll have the opportunity to take part in networking and social events We want you to feel part of our community from the very start Key information Date live 08 15 2025 Business Area See job description Area of Expertise Early Careers Contract Intern Reference Code JR-0000069618 Job description What will you be doing Assist in providing support to customers with their complex requests Assist in the analysis and evaluation of operational processes and workflows Support customers in fulfilling their requests and resolving their queries and concerns through one multiple channels Collaborate with other team members and SMEs to implement best practices Support the development and documentation of operational procedures and policies Conduct regular meetings with the Ops teams to ensure that the internal SLAs are met Monitor and report on key performance indicators KPIs to identify trends and areas of improvement Review recommend and implement new methods and procedures to ensure efficiency of operations Drive quality and process improvement initiatives such as Six Sigma Lean to ensure continuous improvement Provide reports on the process metrics to the Leadership Monitor and manage call process related quality Interact with other operations teams to avail required information Manage various trainings namely Ex Process Up skill and Refreshers Participate in cross-functional projects to enhance overall business operations Establish the most effective and efficient solutions to complex technical issues referred by Advisors and customers Co-ordinate liaise with IT Support on faults and changes user Ids etc Involve in corporate social responsibility initiatives Community Liaise with departments like transport admin and HR-Ops to facilitate efficient management of Operations Accountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experience Accountable for identifying analysing and resolving implementing processing issues to prevent re-occurrence reducing loss to the business What are we looking for Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Detail-oriented with a strong commitment to accuracy quality Ability to work collaboratively in a team environment Eagerness to learn and develop expertise in operational management Bachelor s degree in Business Operations Management or a related field from a top-tiered institute Proficiency in MS Application Suite PowerPoint Excel Proficiency in data analysis tools and software is a plus Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions develop new products and services and identify new market opportunities Accountabilities Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies Monitoring of real time transaction flow trade updates and exception queues to ensure timely and accurate trade representation across systems Address incident problem and change management issues to improve services across the bank Provision of support to continuous improvement of the operational process and the development of best practices coming up with ways to improve systems and processes Provision of support for cleared derivatives performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities Participation in training and development programs to enhance skills and knowledge Analyst Expectations To meet the needs of stakeholders customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles Likely to have responsibility for specific processes within a team They may lead and supervise a team guiding and supporting professional development allocating work requirements and coordinating team resources They supervise a team allocate work requirements and coordinate team resources If the position has leadership responsibilities People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are L - Listen and be authentic E - Energise and inspire A - Align across the enterprise D - Develop others OR for an individual contributor they manage own workload take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team Execute work requirements as identified in processes and procedures collaborating with and impacting on the work of closely related teams Check work of colleagues within team to meet internal and stakeholder requirements Provide specialist advice and support pertaining to own work area Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules regulation and codes of conduct Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function delivering impact on the work of collaborating teams Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based building upon administrative operational expertise Make judgements based on practise and previous experience Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements Build relationships with stakeholders customers to identify and address their needs All colleagues will be expected to demonstrate the Barclays Values of Respect Integrity Service Excellence and Stewardship - our moral compass helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset - to Empower Challenge and Drive - the operating manual for how we behave What you get in return However high you rise at Barclays we believe all our employees should receive a competitive package of core benefits flexible to you and your family s needs At Barclays you ll support our customers and clients and we ll support you with rewards that will genuinely make a difference See some of the benefits you could receive when joining us full-time Paid holiday and vacation Competitive pay Private medical care Disability assurance Flexible working Life assurance Voluntary benefits Retirement planning This is an example of benefits offered to full-time employees Specific benefits may vary based on the type of role programme and location Where will you be located Share job Why Barclays There s no other business quite like Barclays There are no other careers quite like ours We re here to champion your development and we truly want you to enjoy your career journey We ll give you all the support and encouragement you need to make the most of this experience And you ll have the chance to make a genuine contribution to our inclusive culture and support our purpose as we serve our customers clients communities and colleagues The Barclays Way This is the spirit of Barclays It s why we exist what we believe and how we behave But most importantly it s how we make decisions take action and get things done Purpose Working together for a better financial future Values We believe great talent RISES It acts with Respect Integrity Service Excellence and Stewardship Mindset We discover our full potential through our desire to Empower Challenge and Drive each other You get exposed to really supportive and intelligent people that push you to be your best self - Alexi It s great to be surrounded by so much technical talent but also people through a variety of functions And I feel like I thrive because there s so much opportunity to network - Imogen There s really a lot of impactful work you can do day to day You get to work with really senior engineers on a daily basis and you learn a lot from working with them - Yuming I can reach out to anybody and know that I will be able to find mentorship support and just a community at Barclays as well - Becky More about working at Barclays How to Apply We re committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process Here you will find information about what to expect and some guidance around your assessment and interview While the application process depends on the role there are some constant steps which are Step 1 - Your application Step 2 - Your assessment Step 3 - Your interview Step 4 - Next steps We aim to create an inclusive work environment where everyone can reach their full potential If you require any adjustments to our recruitment process please let us know as part of your application Find out more information Diversity and Inclusion Barclays offers a diverse inclusive and engaged culture A place where people can bring their whole selves to work and be respected for who they are valued for what they do and celebrated for their contribution to our business and our community We are an equal opportunity employer and opposed to discrimination on any grounds It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race colour creed religion national origin alienage or citizenship status age sex sexual orientation gender identity or expression marital or domestic civil partnership status disability veteran status genetic information or any other basis protected by law Right to work Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for If you currently hold a work visa sponsored by Barclays or you would require sponsorship from Barclays you must declare this as part of your application Sponsored visas are role and entity specific and any changes must be reviewed It is important that you ensure you are working on the correct visa at all times Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time Related content Related Jobs Sign up for job alerts Make sure you see job opportunities when they become available Just add a few details below to stay up to date with jobs that suit you and your skills Email Interested InSearch for a category and select one from the list of suggestions Select a location from the list of options Finally click Add to create your job alert