Junior Business Intelligence Analyst

Job Description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a detail-oriented Junior Business Intelligence Analyst to support data-driven decision-making for our infrastructure and cloud services. The role involves creating reports, dashboards, and insights to help business and technical teams make informed decisions. The ideal candidate is eager to learn, has a basic understanding of cloud infrastructure, and is interested in developing skills in data visualization, SQL, and analytics within an IaaS environment.

Requirements

- Collect, analyze, and interpret datasets to generate actionable insights.
- Create and maintain reports, dashboards, and visualizations using BI tools such as DOMO or Grafana.
- Assist in cost analysis and comparisons of IaaS services and deployment options.
- Support data mapping, validation, and documentation to ensure data accuracy and consistency.
- Collaborate with stakeholders to gather requirements and help translate them into actionable tasks.
- Participate in Agile ceremonies and support project deliverables.
- Work with SRE and operations teams to monitor system performance and reliability metrics.
- Write and optimize basic SQL queries to extract, transform, and analyze data from multiple sources.
- Assist in tracking KPIs to monitor infrastructure efficiency, reliability, and cost optimization.

Qualifications

- 1+ year of experience as a Business Intelligence Analyst
- Hands-on experience with BI/reporting tools like DOMO, Grafana, or similar.
- Some practical experience in data analysis, reporting, or BI (internships or projects are acceptable).
- Basic knowledge of SQL and relational databases (MySQL, PostgreSQL, or similar).
- Experience with NoSQL databases (MongoDB) is a plus.
- Strong analytical and problem-solving skills.
- Interest in cloud infrastructure and IaaS environments.
- Exposure to SRE principles (SLIs, SLOs, error budgets) or willingness to learn.
- Familiarity with Agile methodologies and tools such as JIRA.
- Basic understanding of ITIL/ITSM frameworks.
- Interest in cost analysis and financial modeling.
- Strong communication skills, able to explain data to a variety of audiences

We offer:

- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
- Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.