Pastry Chef

JOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas Works to continually improve guest and employee satisfaction while maintaining the operating budget Leads development and training of team to improve results while maintaining standards Must ensure sanitation and food standards are achieved CANDIDATE PROFILEEducation and Experience High school diploma or GED 4 years experience in the culinary food and beverage or related professional area OR 2-year degree from an accredited university in Culinary Arts Hotel and Restaurant Management or related major 2 years experience in the culinary food and beverage or related professional area CORE WORK ACTIVITIESLeading Pastry Culinary Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Encourages and builds mutual trust respect and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Ensures and maintains the productivity level of employees Ensures employees understand expectations and parameters Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Leads shifts while personally preparing food items and executing requests based on required specifications Supervises and coordinates activities of cooks and workers engaged in food preparation Ensuring Culinary Standards and Responsibilities are Met Develops designs or creates new applications ideas relationships systems or products including artistic contributions Recognizes superior quality products presentations and flavor Maintains food preparation handling and correct storage standards Maintains purchasing receiving and food storage standards Supports procedures for food beverage portion and waste controls Follows proper handling and right temperature of all food products Supervises pastry preparation shift operations and ensures compliance with all Food Beverage policies standards and procedures Ensures compliance with all applicable laws and regulations Prepares and cooks foods of all types either on a regular basis or for special guests or functions Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Manages day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed Sets a positive example for guest relations Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Strives to improve service performance Maintaining Culinary Goals Achieves and exceeds goals including performance goals budget goals team goals etc Develops specific goals and plans to prioritize organize and accomplish your work Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs Purchases appropriate supplies and manage inventories according to budget Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures SOPs and LSOPs and support the Peer Review Process Participates in training staff on menu items including ingredients preparation methods and unique tastes Reviews staffing levels to ensure that guest service operational needs and financial objectives are met Ensures property policies are administered fairly and consistently Assists as needed in the interviewing and hiring of employee team members with appropriate skills Additional Responsibilities Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person Analyzes information and evaluates results to choose the best solution and solve problems Brings issues to the attention of the department manager and Human Resources as necessary Attends and participates in all pertinent meetings Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law About the Team Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatmentxe2x84xa2 In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you