Manager/Senior Manager- Global Medical Information

1 week ago


Bengaluru, India Viatris Full time

Position Title : Manager/ Senior Manager – Global Medical Information Function : Global Medical Services Location : Bangalore About Viatris: At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: - Access – Providing high quality trusted medicines regardless of geography or circumstance; - Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and - Partnership – Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here’s how the Manager/Senior Manager- Global Medical Information role, will make an impact: Role Purpose: As a Manager – Global Medical Information, you will lead and support a team of Medical Information professionals while also contributing individually to the development of scientific content, literature analysis, and customer response strategies. This hybrid role combines leadership with hands-on operational responsibilities to ensure the delivery of high-quality, compliant, and customer-centric medical information globally. Key Responsibilities: Managerial Responsibilities: - Lead and mentor a team of Medical Information Specialists, fostering a culture of excellence, collaboration, and continuous learning. - Oversee the development, review, and maintenance of Global Scientific Response Documents (GSRDs) and Local Standard Response Documents (LSRDs). - Represent the Medical Information function in cross-functional and global product teams, contributing to strategic planning and customer engagement initiatives. - Drive innovation and process improvements in medical information delivery, content management, and digital platforms. - Ensure compliance with global regulatory standards, internal SOPs, and pharmacovigilance requirements. - Lead or contribute to global and regional projects, working groups, and initiatives with enterprise-wide impact. - Provide strategic insights and business intelligence through regular reporting and stakeholder engagement. Individual Operational Responsibilities: - Author, review, and maintain GSRDs and LSRDs, ensuring scientific accuracy, clarity, and alignment with global standards. - Conduct high-quality literature searches and critically evaluate scientific data to support medical inquiries and content development. - Respond to escalated or complex medical inquiries from internal and external stakeholders, ensuring timely and balanced communication. - Maintain and update literature search pools and reference libraries in global platforms. - Serve as a subject matter expert (SME) for assigned products and therapeutic areas, providing guidance to peers and cross-functional teams. - Participate in the development and delivery of training programs for internal teams on medical writing, literature evaluation, and inquiry handling. - Collaborate with global colleagues to identify local requirements and contribute to continuous improvement initiatives. - Monitor customer trends and insights through regular interactions and contribute to therapeutic area strategy via quarterly reports and team meetings. Position Accountability Scope: Position scope: Global Qualification and Experience: - Bachelor’s degree in Pharmacy, Medicine, or Life Sciences; advanced degree (e.g., M. Pharm, PhD) preferred. - 5+ years of experience in Medical Information or Medical Affairs, including 2+ years in a leadership or mentoring role. - Strong understanding of global regulatory frameworks, compliance standards, and scientific communication practices. - Demonstrated ability to manage both strategic and operational responsibilities effectively. - Proficiency in CRM/CMS platforms, data analytics, and literature search tools. - Excellent communication, leadership, and analytical skills. - Fluent in English (written and spoken); additional languages are a plus.



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