Only 24h Left Sr Machine Learning Quality Engineer

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone Take ownership of end-to-end quality deliverables for ML AI products Act as the voice of quality collaborating with Product and Development teams to define comprehensive test strategy while establishing and adhering to quality milestones and execute according to plan Evaluate the quality accuracy performance and safety of AI-generated content produced by LLMs and identify weaknesses Create and maintain test automation frameworks Lead development of test datasets synthetic autogenerated edge cases Collect analyze and report quality metrics from test execution and create defects based on results patterns Contribute to refining evaluation criteria and methodologies for model assessment to improve AI evaluation frameworks Support engineering organizations in troubleshooting or addressing issues with applications and dev test environments Stay up to date with latest developments in LLMs and AI ethics to improve evaluation techniques Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry 2 years professional experience in software quality engineering Working knowledge with testing machine learning and Generative AI systems synthetic data generation and prompt engineering are strongly preferred Understanding of core AI principles including agentic AI algorithms models and ethical considerations Experience working within different automated testing frameworks including Java JUnit Selenium TestNG and other open-source projects Fluency in programming language scripting in Java and Python Experience with Eclipse Jenkin Maven and Git Working knowledge of IDE debugger build tools source control system administration Unix tools to assist with daily tasks Understanding of agile methodology and SDLC Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license