Assistant Manager Investigations
4 weeks ago
b About the Team Being part of Meesho s Fulfillment and Experience F E team will zip you to the cockpit of our ever-burgeoning rocketship And youll shape the experience of Bharats next billion e-commerce users Were an eclectic mix of over 100 professionals all driven by the first principles of problem-solving We come with diverse skill sets and responsibilities ranging from running operations support to managing the supply chain and maintaining analytics At Meesho were trying to do what s never been done before - herald e-commerce into the tier-2 tier-3 cities of India Our teams role in this ambitious mission is to reimagine logistics from the ground up completely This means a host of zero-to-one projects takers anyone to build a supply chain that reimagines e-commerce not just in India but globally We focus on personal growth and fun at work just as much as we do on working hard That is why we have regular 1-1s virtual meetings fun-filled monthly all-team catch-ups and timely rewards and recognitions About the Role As Assistant Manager - Investigations at Meesho youll manage the investigations charter focused on conducting strategic investigations in the corporate and the supply chain at Meesho As the lead Investigator your primary responsibility will be to conduct thorough investigations into various matters ranging from corporate misconduct conflict of interest violations policy breaches to malicious activities and behavior affecting the organization You will conduct fact finding investigations gather evidence interview witnesses analyze data and compile detailed investigation reports Your work will require keen analytical skills attention to detail and the ability to maintain confidentiality Your guiding question in this role will be How can we support the building of an efficient high integrity organization while keeping customer and seller experience at max Youll answer this question every day through owning the Investigations charter for Meesho at large What you will do Conduct Investigations Initiate and conduct investigations into alleged misconduct fraud theft or other suspicious activities This may involve researching records surveilling subjects and analyzing financial transactions Gather Evidence Collect evidence through interviews surveillance document examination and other methods Ensure all evidence is obtained legally and ethically Interview Witnesses and Subjects Interview individuals relevant to the investigation to gather information statements and insights This may include suspects witnesses or victims Analyze Data Analyze gathered information and evidence to identify patterns connections and discrepancies Use analytical tools and methodologies to draw conclusions and uncover the truth Compile Reports Prepare detailed reports documenting findings evidence and conclusions Present findings in a clear concise manner suitable for presenting to the executive leadership and or law enforcement agencies Based on RCA recommend corrective actions Maintain Confidentiality Handle sensitive information with discretion and maintain strict confidentiality throughout the investigation process Collaborate with Stakeholders Coordinate with partners from Legal HR Operations finance and other functions when necessary provide support and information to aid in investigations and in cases where a legal course of action is required Stay Informed Stay updated on current laws regulations and investigative techniques to ensure investigations adhere to legal standards and best practices Focus on Partnerships Partner with Zonal Cluster and Area teams to investigate cases of theft fraud and other high impact incidents What you will need 5-10 years of investigative work experience with substantial experience in conducting misconduct investigations with KRs around detection prevention and investigation of misconduct related cases Experience in E-commerce Logistics Supply chain Operations or relevant experience in similar high growth tech startups preferred Outstanding investigative and organizational skills Superior problem-solving and project management skills Experience in team building managing and coaching will be a plus Excellent communication and interpersonal abilities Attention to detail and ability to maintain accuracy in documentation Proficiency in conducting interviews and gathering evidence Knowledge of legal procedures and regulations related to investigations Ability to work independently and collaboratively in a team environment Discretion and integrity in handling confidential information Previous experience in investigations law enforcement or a related field Ability to travel sometimes at a short notice Preferred Qualifications - Certification in investigative techniques or relevant professional training like CFE PCI etc - Experience with computer forensics or digital investigations - Familiarity with specialized investigative software and tools
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