▷ (3 Days Left) Senior Infrastructure Specialist

5 days ago

Kolkata India Sundew Full time

Job Description Company Overview: Sundew is a leading digital transformation firm with an 18-year legacy of excellence. We specialize in digital strategy, application development, and engineering. As we continue to expand, we are seeking a talented and dynamic Infrastructure management Specialist role encompassing a wide range of responsibilities to ensure the efficient and secure operation of our internal infrastructure and services. Key Responsibilities: - Possess working knowledge of computer hardware, including laptops, UPS systems, and monitors. - Demonstrate proficiency in Windows administration, Active Directory management, and performing Linux updates. - Maintain a general understanding of network protocols and assist in configuring basic firewall rules. - Communicate and coordinate effectively with external vendors and service providers. - Detect, diagnose, and troubleshoot both software and hardware issues in a timely manner. - Communicate clearly in English (reading, writing, and speaking) to support internal and external customers. - Collaborate effectively with colleagues and work flexible hours as required. - Exhibit a high level of motivation, independence, and strong work ethics - Maintain and update hardware and software inventory records accurately. Required Skills: - 6 - 9 years of experience in IT support, helpdesk, or system administration roles - Basic understanding of networking concepts (TCP/IP, DNS, DHCP, and firewall rules). - Experience with Windows OS, Active Directory, and Linux environments. - Strong analytical, troubleshooting, and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to manage multiple tasks and work independently with minimal supervision. - Proficient in Windows desktop tools and platforms such as GitHub, SQLyog, and Docker for issue resolution (Preferred) - Knowledge of LAN cabling and Wi-Fi network setup and troubleshooting (Preferred) Educational Qualification: - Bachelor's degree in B.SC, B.tech or Equivalent - Relevant certifications

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