Edp Manager

Standard Operating Procedure SOP for EDP Manager 1 Purpose To establish standardized procedures for the management security and operation of the organization s electronic data processing systems 2 Scope This SOP applies to all activities under the EDP Manager including data management IT infrastructure user support security and reporting 3 Responsibilities The EDP Manager is responsible for Maintaining IT infrastructure and databases Ensuring data security backups and recovery systems Supervising IT staff and allocating tasks Supporting end-users with technical issues Coordinating with vendors for hardware software requirements Preparing MIS Management Information System reports for management 4 Procedure 4 1 System Administration Monitor servers networks and storage systems daily Maintain user accounts and access control as per IT policy Ensure operating systems and applications are up to date with patches 4 2 Data Management Oversee database operations backups and restorations Implement and monitor data security protocols Ensure compliance with data privacy regulations 4 3 Backup and Disaster Recovery Schedule daily incremental and weekly full backups Test data restoration on a monthly basis Maintain disaster recovery plan and update every 6 months 4 4 IT Support Maintain a helpdesk system for tracking user complaints Resolve technical issues within agreed SLAs Conduct user training sessions when new software hardware is deployed 4 5 Security Conduct regular vulnerability assessments Enforce antivirus firewall and intrusion prevention systems Monitor for unauthorized access and report incidents immediately 4 6 Vendor and Asset Management Maintain updated IT asset inventory Review and renew AMC Annual Maintenance Contracts with vendors Evaluate and recommend new technologies to management 4 7 Reporting Generate weekly system performance reports Prepare monthly MIS reports for management Report incidents downtime and recovery actions promptly 5 Documentation Maintain records of backups incidents and maintenance Keep updated SOP manuals for IT staff Document changes in IT infrastructure 6 Review This SOP must be reviewed every 12 months or upon major system changes Job Type Full-time Pay Up to 25 000 00 per month Benefits Health insurance Work Location In person