Network Service Manager

JOB TITLE Network Services ManagerLOCATION UniOps BangaloreABOUT UNILEVER Be part of the worlds most successful purpose-led business Work with brands that are well-loved around the world that improve the lives of our consumers and the communities around us We promote innovation big and small to make our business win and grow and we believe in business as a force for good Unleash your curiosity challenge ideas and disrupt processes use your energy to make this happen Our brilliant business leaders and colleagues provide mentorship and inspiration so you can be at your best Every day nine out of ten Indian households use our products to feel good look good and get more out of life giving us a unique opportunity to build a brighter future Every individual here can bring their purpose to life through their work Join us and youll be surrounded by inspiring leaders and supportive peers Among them youll channel your purpose bring fresh ideas to the table and simply be you As you work to make a real impact on the business and the world well work to help you become a better you ABOUT UNIOPS Unilever Operations UniOps is the global technology and operations engine of Unilever offering business services technology and enterprise solutions UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business you will work for the Global leading Ice Cream player with xe2x82xac7 9bn Turn Over in 2023 The Ice Cream business is operating in a highly attractive category as we are part of the 1 trillion snacking and refreshment industry growing consistently at high pace We have strong brands equities 5 of top 10 selling brands including Walls Magnum Ben Jerrys We are investing to unlock the full growth potential of Ice Cream as a standalone entity once we separate from Unilever which is planned to happen by November 2025 Ice Cream has distinct characteristics from Unilevers other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company You will have ample options for career growth and exploration allowing you for you to explore roles and opportunities across the new organisation Your career development will be a priority for us and we are dedicated to supporting your growth journey within the new company We hope that you will want to build the new chapter of our Ice Cream history together with us ABOUT ICE CREAM Life Tastes Better With Ice CreamUnilever Ice Cream is the largest global Ice Cream Company in the world with over 100 years of experience delivering a diverse range of indulgent yet responsible craft food experiences and treats delighting consumers Committed to innovation quality and sustainability we have 35 brands including 3 one billion Euro brands Magnum Walls Ben Jerrys a strong presence in over 60 countries generating annual revenue of over 8 billion All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better creating joyful experiences In our Ice Cream business were crafting the future through innovation and imaginative minds creating unique products We spark moments of happiness for people and within the communities where we operate However it is not as simple as it may seem As Ice Cream makers we are serious about happiness With warm hearts we create the coolest products JOB PURPOSE As part of our growth strategy we are seeking a highly skilled IT Network Services Manager Architect to join our dynamic team The role is part of the Technical Platforms team The newly created Ice Cream Technology function will drive the technology set-up standalone design and implementation of all required technology capabilities to enable Unilevers Ice Cream business to become a fully functioning standalone company separate from Unilever The IT Network Services Manager Architect is responsible for designing implementing and managing the organization s network infrastructure This role ensures the network s reliability security and efficiency supporting the organization s operational needs and strategic goals The successful candidate will be one that has significant IT expertise with a proven record of leading large-scale transformations and has a passion for building world class IT solutions environments and E2E tech architecture that make a meaningful impact KEY RESPONSIBILITIES Network Design and Architecture Design develop and implement network architecture solutions that are robust scalable highly automated and secure Network Operations Management Oversee the daily operations of the network ensuring high availability reliability and optimal performance Establish the necessary ITIL disciplines providing the required reactive and proactive processes are in place Implement automation tools to improve operational efficiency and reduce manual interventions to ultimately zero manual interventions Security Develop implement and maintain network security measures to protect against unauthorized access cyber threats and data breaches Conduct regular vulnerability assessments and address risks proactively Stay updated on emerging threats and ensure compliance with relevant regulations Team Leadership Lead and mentor a team of internal and external resources providing guidance and support Project Management Manage network-related projects from planning and execution to monitoring and completion ensuring they are delivered on time and within budget Set up and execute network strategy and architecture of IC company and execute deploymentCollaboration Work closely with other IT departments business units and external vendors to ensure seamless integration and operation of network systems Documentation Maintain detailed documentation of network configurations processes and procedures In collaboration with IT Service Management prepare regular reports for example on network performance incidents and project progressxe2x80xa6Innovation Research and promote emerging services or technical features with particular emphasis on Autonomous AI evaluating potential benefit to the organisation Skills and Experience Required Education Degree in Computer Science Information Technology or a related field Technical Expertise Extensive knowledge of network design principles core network protocols network security cloud networking automation and monitoring tools and emerging network technologies Experience Proven experience in network design implementation and management Leadership Strong leadership and team management skills with experience leading technical teams Project Management Excellent project management skills with the ability to manage multiple projects simultaneously Security Expertise in network security best practices and compliance standards Problem-Solving Strong analytical and problem-solving skills with the ability to troubleshoot complex network issues Communication Excellent communication and interpersonal skills with the ability to convey technical concepts to non-technical stakeholders Certifications Relevant certifications such as Cisco Certified Network Professional CCNP Certified Information Systems Security Professional CISSP or CompTIA Network are highly desirable LEADERSHIP Critical SOL Standards of Leadership BehaviorsPERSONAL MASTERY Sets high standards for themselves Has emotional intelligence to take feedback manage mood and motivations and build empathy for others PASSION FOR HIGH PERFORMANCE Generates intensity and focus to motivate people to deliver results at speed Takes personal responsibility and accountability for execution and results CONSUMER LOVE Invests time inside and outside to understand the needs of consumers BUSINESS ACUMEN Creates sustainable growth with purpose engaging different partners across the system for change At HUL we believe that every individual irrespective of their race colour religion gender sexual orientation gender identity or expression age nationality caste disability or marital status can bring their purpose to life So apply to us to unleash your curiosity challenge ideas and disrupt processes use your energy to make the world a better place As you work to make a real impact on the business and the world well work to help you become a better you