Specialist - Key User After Sales

4 weeks ago


Chennai, Tamil Nadu, India Nordex Group Full time
Job Description

REQUISITION ID: 9470

LOCATION: Chennai

DEPARTRMENT: Specialist - Key User After Sales Aura

Your Tasks

- Daily 1st level support for Interfaces between SAP CS and SAP SD module in alignment with global SD aftersales business
- Support and execution of the UAT for STC Aftersales with a focus on quotation planning, performing opservice and support of the interfaces between SAP CS and SAP SD module
- New ideas of Master data Preparation with LSMW (Definition, Testing, Validation) and ITO alignment calls for new LSMW
- Design, implement & improve existing or new KPI's with tools like Power BI or Microsoft Dynamics
- Basic understanding of key performance indicators (KPIs) and their importance in measuring business performance
- Familiarity with SAP reporting tools and ability to generate reports to track KPIs
- Good communication skills to share KPI results with stakeholders and team members
- Digitalize new checklists or create new versions of existing checklists within Service

Your Profile

- Several years of professional experience as a SAP key user or comparable position
- Very good knowledge of SAP CS/PM module and S4 / HANA
- Practical experience in training end users and in creating training documents
- Confident demeanour as well as teamwork and communication skills
- Structured way of working and problem-solving skills
- Open-mindedness to new technologies and methods
- Willingness to travel for project work and user training

Your Benefits

In addition to the opportunity to make our world a little more sustainable, we offer you:

- Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations.
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