SAP Application Services Delivery Manager
16 hours ago
Job Title: SAP Application Services Delivery Manager Location: Location: India Experience: 12-15 years in SAP with at least 5 years in AMS leadership roles Role Overview: The SAP Application Services Manager will lead the end-to-end delivery and operations of SAP Application Management Services for one or more global clients. This includes managing steady-state operations, driving service improvement initiatives, handling client relationships, and ensuring adherence to SLAs and KPIs. The ideal candidate will possess strong delivery governance, team leadership, client management, and transformation experience across SAP ECC and/or S/4HANA environments. Key Responsibilities: 1. Delivery Management Manage the delivery of SAP AMS including Incident, Problem, Change, Service Request, and Release Management across SAP Landscape Ensure high service availability and performance, with adherence to defined SLAs Lead root cause analysis and drive permanent resolution for recurring issues Manage transition and steady-state support phases for new or expanding engagements 2. Client Engagement Act as the primary point of contact for client stakeholders, managing expectations and ensuring satisfaction Participate in regular governance meetings, provide reporting, insights, and continuous improvement updates Build trusted advisor relationships with client IT and business leaders 3. Team Leadership Manage and mentor a team of SAP consultants and support analysts across onshore/offshore models Drive knowledge management, skill enhancement, and competency development within the team Support resource planning, onboarding, and performance management 4. Continuous Improvement & Transformation Identify automation, innovation, and shift-left opportunities to enhance delivery efficiency Support the adoption of tools such as SAP Solution Manager, ChaRM, Focused Build, BTP, and AI/ML-based ticket resolution Drive service transformation initiatives aligned with DevOps, ITILv4, and agile delivery models 5. Financial & Contractual Oversight Monitor and manage budgets, forecasts, and billing Ensure compliance with contract terms, scope, and service levels Required Skills and Experience: Strong knowledge of SAP ERP (ECC or S/4HANA), and familiarity with key modules like SD, MM, PP, FI/CO, HCM, etc. Experience in managing large SAP AMS engagements across multi-country landscapes Proficiency in ITIL processes and tools for service management Strong problem-solving, escalation management, and stakeholder engagement skills Excellent communication, leadership, and presentation abilities Preferred Qualifications: SAP Certification(s) in relevant module(s) ITIL v3/v4 Certification Experience with RISE with SAP, SAP BTP, and cloud-based SAP applications Familiarity with observability, AIOps, or automation platforms
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Delhi, India LTIMindtree Full timeJob Title: SAP Application Services Delivery ManagerLocation: Location: IndiaExperience: 12-15 years in SAP with at least 5 years in AMS leadership rolesRole Overview:The SAP Application Services Manager will lead the end-to-end delivery and operations of SAP Application Management Services for one or more global clients. This includes managing steady-state...
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Delhi, India LTIMindtree Full timeJob Title: SAP Application Services Delivery ManagerLocation: Location: IndiaExperience: 12-15 years in SAP with at least 5 years in AMS leadership rolesRole Overview:The SAP Application Services Manager will lead the end-to-end delivery and operations of SAP Application Management Services for one or more global clients. This includes managing steady-state...
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Service Delivery Manager – SAP AMS Program
2 weeks ago
Delhi, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS programRoles and responsibilitiesBe responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely deliveryBe the Customer Single Point of contact for AMS...
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SAP AMS Delivery Director
15 hours ago
New Delhi, India SELECCIÓN Consulting Full timeSELECCION is an SAP service company, and we are a passionate global community dedicated to redefining the future of SAP services. Our mission is to deliver impactful solutions.The future promises to be exciting—come and be a part of it.Role: SAP- AMS Delivery DirectorExperience: 15+ YearsLocation: Preferably HyderabadWe are looking for an experienced SAP...
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Service Delivery Manager – SAP AMS Program
6 days ago
New Delhi, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS programRoles and responsibilitiesBe responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely deliveryBe the Customer Single Point of contact for AMS...
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Service Delivery Manager – SAP AMS Program
1 week ago
New Delhi, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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SAP Delivery Manager
1 week ago
New Delhi, India Deepak Nitrite Limited Full timeRole Title:SAP Delivery Manager (Manufacturing Organization) Reporting To:Head of Applications Indirect reporting to:Chief Information Officer Initial Location of Posting:Corporate office, Vadodara Position Overview The SAP Delivery Manager is responsible for overseeing the implementation and delivery of SAP projects within a large manufacturing...
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Application Manager
1 week ago
New Delhi, India Nouryon Full timeAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.Purpose of the Job As an Application Manager you are responsible for managing, maintaining and optimizing...
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Application Manager
3 days ago
New Delhi, India Nouryon Full timeAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.Purpose of the Job As an Application Manager you are responsible for managing, maintaining and optimizing...
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SAP Delivery Lead
1 week ago
New Delhi, India Neovatic Technologies Full timeJob SummaryWe are looking for an experienced SAP Delivery Lead to manage end-to-end delivery of SAP projects and ensure successful implementation across multiple modules and stakeholders. The ideal candidate will have deep SAP functional/technical expertise, proven project delivery leadership, and the ability to manage global teams in a hybrid or agile...
