▷ (Only 24h Left) Customer Support Executive (only Female Candidate)

3 weeks ago

Surendranagar GJ IN Flavaroma Flavours & Fragrances Pvt Ltd Full time

Job Title Customer Support Executive Location Surendranagar Company Description Flavaroma is a renowned industry leader in the production of high-quality Flavours Fragrances and Natural Essential Oils Committed to excellence and customer satisfaction we have established a global presence in the market As part of our expansion we are seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive in Surendranagar This role offers the opportunity to work with premium products and play a key role in ensuring customer satisfaction and retention Key Responsibilities Handle incoming customer inquiries via phone email or chat providing accurate information about products order status and sales policies Respond promptly and professionally to customer questions concerns and complaints striving to exceed their expectations Identify and troubleshoot customer issues providing accurate and timely resolutions or escalating complex issues to the appropriate teams Build strong relationships with customers by understanding their needs and offering personalised solutions and recommendations Process orders returns and exchanges accurately and efficiently ensuring adherence to company policies and procedures Proactively follow up with customers to ensure satisfaction and gather feedback to identify areas for improvement Develop and maintain order status forms to track order progress from placement to delivery Assist in preparing invoices proforma invoices and other necessary documents for customer transactions ensuring accuracy Maintain organised records of all sales documentation for easy retrieval and reference Prepare sample invoices for customer presentations or internal purposes ensuring accuracy and professionalism Work closely with the Customer Support Manager and other team members to ensure consistent service delivery and support Collaborate with other departments including sales logistics and inventory to ensure customer orders are processed smoothly Job Types Full-time Permanent Fresher Pay 9 645 61 - 25 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Morning shift Weekend only Supplemental Pay Performance bonus Education Bachelor s Preferred Experience total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

  • Customer Support Executive

    2 weeks ago

    Surendranagar, GJ, IN Flavaroma Flavours & Fragrances Pvt Ltd Full time

    Job Title Customer Support Executive Customer Inquiries and Support Handle incoming customer inquiries via phone email or chat providing accurate information about products order status and sales policies Address customer concerns issues or complaints in a professional and efficient manner ensuring timely resolution Sales Order...

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    Idukki, KL, IN Profiles Educational Consultantcy Full time

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    Surendranagar, India Flavaroma Flavours & Fragrances Pvt Ltd Full time

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