(Apply in 3 Minutes) Fresher

3 weeks ago


Mumbai, India JEMS Global Full time

Position Summary: We are looking for enthusiastic and self-motivated Telecallers / Appointment Setters, preferably freshers or candidates with up to 2 years of experience, who can effectively communicate over the phone and schedule appointments or generate qualified leads. The ideal candidate should be comfortable making outbound calls, following up with leads, and speaking politely and professionally with customers or prospects. No prior experience is mandatory — basic communication skills and a willingness to learn are more important. This is a great opportunity for someone who wants to start a career in sales, marketing, or customer interaction and grow within a structured, target-oriented environment.Key Responsibilities:1. Outbound Calling: Make outbound calls to potential customers or leads provided by the company. Introduce the company’s products or services and explain their features clearly. Engage prospects in a meaningful conversation to build interest. 2. Appointment Scheduling: Schedule appointments for the sales or field team with interested leads. Confirm date, time, and location of the appointment and share details with both parties. Maintain and update appointment records in the CRM or call log sheets. 3. Follow-ups: Call back leads who asked to be contacted later. Send appointment reminders or confirmations via SMS, WhatsApp, or email (as per company policy). Maintain consistent communication to keep leads warm and interested. 4. Customer Data Management: Accurately record customer information, feedback, and call outcomes. Update CRM tools or spreadsheets with lead status, remarks, and follow-up dates. Ensure confidentiality of customer data. 5. Basic Product Knowledge: Gain a good understanding of the company’s products or services. Answer common customer questions confidently or escalate to a senior if needed. Handle basic objections and encourage customers to explore further. 6. Target Achievement: Work towards achieving daily/weekly call targets and appointments set goals. Share performance reports or updates with the supervisor. Receive guidance and training to improve efficiency and conversion rates.Required Skills & Competencies: Communication Skills: Clear and confident verbal communication in Hindi, English, or any regional language (as per job location). Polite tone and ability to hold professional conversations over the phone. Basic Computer Knowledge: Ability to use smartphones, basic computer applications like Excel, Google Sheets, or CRM systems. Comfortable typing notes or remarks during/after calls. Soft Skills: Good listening skills and patience when dealing with different types of customers. Willingness to learn, adapt, and take feedback positively. Basic understanding of customer service and courtesy. Sales Aptitude (Preferred but not mandatory): Basic understanding of how sales or lead generation works. Eagerness to convert interest into appointments or leads.More information about this Fresher - 0-2year Experience- Telecalling / Appointment Setter JobPlease go through the below FAQs to get all answers related to the given Fresher - 0-2year Experience- Telecalling / Appointment Setter jobWhat are the job requirements to apply for this Fresher - 0-2year Experience- Telecalling / Appointment Setter job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Fresher - 0-2year Experience- Telecalling / Appointment Setter What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Fresher - 0-2year Experience- Telecalling / Appointment Setter is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Fresher - 0-2year Experience- Telecalling / Appointment Setter position? Ans: There are immediate 1 job openings for Fresher - 0-2year Experience- Telecalling / Appointment Setter in our Organisation.

B.Com, BA, BBA/BBM, BCA, BSc



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