Senior Program Analyst

Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Job Role Test Engineer Exp 3-4 Years Position Overview The Test Engineer will be responsible for executing test activities across projects to ensure the delivery of high-quality software solutions Working closely with developers business analysts and QA leads the Test Analyst will contribute to test planning execution defect management and documentation Skills Required Test Design Execution - Strong ability to create and execute test cases based on requirements Testing Tools - Experience with JIRA Azure DevOps or similar tools for test and defect management STLC Knowledge - Good understanding of Software Testing Life Cycle and QA processes Web Testing - Hands-on experience in testing web applications across browsers and devices API Testing - Familiarity with tools like Postman for validating RESTful APIs Automation Exposure - Basic experience or understanding of automation tools such as Selenium RestAssured etc Analytical Skills - Ability to identify edge cases analyze defects and suggest improvements Key Responsibilities Test Planning Design Understand business and functional requirements to design effective test scenarios and test cases Contribute to test strategy and planning discussions with the QA lead or Test Manager Test Execution Execute manual and or automated test cases across functional integration and regression testing phases Log defects with clear documentation and steps to reproduce Defect Management Participate in defect triaging sessions to assess severity and priority Retest resolved defects and ensure closure in coordination with development teams Collaboration Communication Work closely with cross-functional teams to ensure alignment on testing scope and timelines Provide regular updates on test progress issues and risks to the QA lead or project manager Test Documentation Prepare and maintain test artifacts including test cases test data and execution reports Support in preparing test sign-off documents and status reports Quality Assurance Continuous Improvement Follow defined QA processes and suggest improvements where applicable Ensure adherence to testing standards and contribute to knowledge sharing within the team Preferred Experience Prior experience in insurance domain will be an added advantage Exposure to Insurance domain workflows including policy administration claims processing underwriting and renewals Understanding of insurance product structures such as Life Health General and Group Insurance Familiarity with insurance platforms or tools such as Acturis Guidewire Duck Creek or custom-built systems will be an added advantage Qualifications Bachelor s degree in Computer Science Engineering or a related field 3-4 years of experience in software testing manual and or automation Strong communication and documentation skills Ability to work independently and collaboratively in a fast-paced environment Qualifications Bachelors in Computer Science