Sr Associate, Quality Services, Alexa Tech Support
2 weeks ago
DESCRIPTIONQuality Services QS organization provides testing support for Devices Retail and AWS products The primary objective of QS organization is to provide manual testing support An Associate Quality Services performs manual test execution of documented task instructions They produce accurate test results meeting daily targets adhering to defined processes Key job responsibilities 1 Understand and execute instructions to test one or more device application features 2 Contribute to training knowledge sharing sessions on areas they work with the team 3 Handle queries raised by peers and help unblocking when they need help 4 Identify any gaps in operating procedures task steps and suggest changes 5 Deliver high quality meeting deadlines 6 Ensure compliance and follow all applicable policies for securing confidential information 7 Learn conceptually the flow of work related to the projectA day in the life Quality Services QS is 1000 member organization providing manual test services for a wide range of Amazon products and operates out of Chennai India and Arlington VA Test services include regression testing new feature testing accessibility testing using diversity workforce localisation testing to support international marketplace testing and interoperability testing across 1P 3P devices for services About the team We support a total of 65 product teams including Amazon Devices Alexa Devices Health Wellness Ring etcxe2x80xa6 Consumer apps and services Audible Delivery Apps etcxe2x80xa6 AWS WorkDocs Chime etcxe2x80xa6 Advertising Engineering Kindle Special Offer IMDb TV etcxe2x80xa6 and Amazon Video and Studios BASIC QUALIFICATIONSBasic qualifications Graduate preferably in a quantitative field of study with relevant exp of 1- 2 years xc2xb7 Experience reporting any deviations bugs from their quality experience xc2xb7 Experience in sharing knowledge gained with peers xc2xb7 Familiarity using computer and software xc2xb7 Experience usage of any gadgets or devices xc2xb7 Good communication skills detailed oriented and be a team player xc2xb7 Capability to follow defined processes and adhere to policiesPREFERRED QUALIFICATIONSRequires the ability to conceptually understand the flow of work Understanding about software testing xc2xb7 Ability to conceptually understand the flow of work Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
-
Device Associate, Alexa Communications
3 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 1,04,000 - ₹ 1,30,878 per yearA Device Associate's primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results.Role & Responsibility:• Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products.• Perform test case execution and...
-
Sr Associate, Quality Services, Quality services
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionAlexa+ is the next generation of Alexa, powered by generative AI, is your new personal AI assistant that gets things done—she's smarter, more conversational, more capable. We are seeking a Senior Quality Engineer who will help us build next generation of Alexa Communication experiences for Alexa+ customers.It's still Day One for the Alexa...
-
Device Associate, Alexa Communications
1 week ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 1,04,000 - ₹ 1,30,878 per yearDESCRIPTIONA Device Associate's primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility: Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products.Perform test case...
-
Device Associate, Alexa Communications
5 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 1,04,000 - ₹ 1,30,878 per yearA Device Associate's primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility: Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products.Perform test case execution and...
-
Chennai, Tamil Nadu, India Amazon Full timeAn Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.Key job responsibilitiesGain understanding of the application test procedures and how to use applicable software and tools.·...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAn Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.Key job responsibilitiesGain understanding of the application test procedures and how to use applicable software and tools.·...
-
Support Engineer, Alexa Communications
1 week ago
Chennai, Tamil Nadu, India Amazon Full time US$ 90,000 - US$ 1,20,000 per yearDESCRIPTIONThe Alexa Communications team's mission is to bring people closer together by enabling customers to use their Alexa-powered devices for convenient, natural, and expressive conversations with family and friends. It's still day 1 for our team and we want you to help us shape the future of voice-enabled technologies by raising the bar for operational...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 15,00,000 - ₹ 28,00,000 per yearDESCRIPTIONAn Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilitiesGain understanding of the application test procedures and how to use applicable software and...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAn Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilitiesGain understanding of the application test procedures and how to use applicable software and tools. ...
