3 Days Left Central Flow Lead, Infc Central Flow Team

7 days ago


Bangalore Karnataka, India Amazon Full time

DESCRIPTIONAre you interested in working on a fast-paced team that pioneers ways to delight customers Do you have a passion for diving deep into data and crunching numbers Are you motivated to work in challenging situations Do you have the grit required to deliver results no matter what This is what the Central Flow team is all about It s always DAY ONE on this team and as such we look for ways to keep setting the bar higher If you answered yes to the above questions please keep reading The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers FCs from a remote centralized location This positions requires the candidate hired to work a mandatory night shift schedule and if necessary odd or long hours Responsibilitiesxc2xb7 Manage the workflow of order across multiple processes xc2xb7 Manage customer experience while minimizing fulfillment cost across multiple FCs xc2xb7 Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk SLA failure risk or deviation from Standard Work xc2xb7 Act as an advisor to the FC operations and senior operations team based on their holistic view of work flow throughout the FC xc2xb7 Facilitate communication between multiple areas of the operation xc2xb7 Provide operational insights to the Amazon Fulfillment Technology AFT team and work with them to develop advanced and intuitive automated flow control for FC operations xc2xb7 Manage flow settings for multiple process paths in outbound operations for multiple Fulfilment Centers based on shift plan xc2xb7 Understand the boundary of responsibilities between Operations on the floor and Central Flow as dictated by Standard Work developed by Central Flow Management xc2xb7 Execute outbound flow operations and communicate the Customer Experience risks and performance opportunities to FC operations in a standardized manner xc2xb7 Execute and develop shift plans based on FC operational requirements and adjust as variables change BASIC QUALIFICATIONS- 1 years of Microsoft Office products and applications experience - Work a flexible schedule shift work area including weekends nights and or holidays - Can lift up to 49 pounds stand walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach - Work 40 hours week and overtime as requiredPREFERRED QUALIFICATIONS- Languages KnownOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner



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