BPO Hiring

7 days ago

Gurugram Noida Delhi NCR, India Epic Consultancy Full time
Job Description

Are you a recent graduate looking to launch your career in a professional, fast-paced environment Join our growing BPO team and start your journey toward a rewarding future

Position:Customer Support Associate (Voice/Non-Voice)

Location:Delhi, Gurgaon

Shift:Day/Night/Rotational (based on process)

Eligibility:Graduate in any stream (No B.Tech/B.E)

Experience:Freshers welcome

Job Responsibilities:

- Handle customer queries via call, email, or chat (voice/non-voice/blended)
- Provide accurate information and timely resolutions
- Maintain service quality and customer satisfaction
- Follow standard operating procedures and update records accordingly

Requirements:

- Good English communication skills (written and verbal)
- Basic computer and typing skills
- Positive attitude and customer-first approach
- Willingness to work in a team and in shifts
- Immediate joiners preferred

What We Offer:

- Fixed salary + performance-based incentives
- 5-day working US rotational basis
- Friendly work environment
- Paid training and career growth opportunities
- International work exposure (for international processes)

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