(15h Left) Customer Success Finance Manager
4 weeks ago
The key responsibility of Customer Success Finance Manager is to drive Area Revenue growth for Unified Support Business leveraging market insights propensity models and partnering closely with Business on landing Corp strategy into actionable plans In addition closely focus on MACC to ACR process with business partners Responsibilities Drive Azure consumption growth strategy with Customer Success organization Support focus areas such as Unified Commercial attach and whitespace opportunities Deep insights on Commit to Complete pipe Generation by CSAMs Drive insights on consumption MACC ACR usage optimization churn analysis and support account-level action plans on consumption Partner with Segments to drive conversations on Cloud Consumption Deal Economics ECIF Unified Drive productivity insights for CSU resources including Capacity Utilization for meeting customer obligations Lead Azure Committed Pipe Forecast assumptions and Support Budget and Forecast Usage Insights across SAs - MW including Co Pilot Security Co Pilot Biz Apps and AOAI Support revenue - ensure right sizing drive enhanced Solutions by SA to drive AOAI Copilot UCR target and insights - Drive Unified Yield Lead ECIF yield insights to drive profitable Azure growth for the business- Track and Review ACR progress Support Simplification on Budget Forecast centralization and field reporting standardization Support business partners on Compliance matters Key metrics Azure Committed Pipe and close velocity Support Cost of Consumption Discount Critical Indicators of Success CSU productivity metrics particularly as it relates to consumption cost of consumption ECIF Yield reviews and progress Consumption ACR Teams MAU D365 MAU Co pilot Digital Transformation Deal Economics partnering with Segment Finance Managers Support commercial attach Azure Committed pipe and Support Forecast Accuracy Compliance Excellence - PRM Deal reviews Rev Rec Qualifications Required Qualifications 7 years of experience in finance finance leadership positions Experience in Multinationals with multi-product multi-segment finance roles is recommended Analytical mindset and passion for process excellence Preffered Qualifications Demonstration of people leadership and buisness partnering capabilities Fluent in English BA BS or MBA degree in Finance Economics CPA preferred Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the
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