(3 Days Left) Field Quality Engineer

You will be working with the New Product Development team in Bengaluru e-City This team runs on a hustle mindset with an objective to increase Exponent Energy s market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack which consists of the e pack battery pack and e pump charging station Our philosophy Break Believe Build Break stuff Break assumptions Break the thumb rule Believe in the team Believe in the process Believe through failures Build fast Build passionately Build to simplify Roles Responsibilities To ensure the quality safety and reliability of EV battery systems and charging network installations in the field The Field Quality Engineer will monitor inspect troubleshoot and validate field deployments and service activities while supporting continuous improvement of product and process quality Key responsibilities Conduct field inspections and audits for EV battery systems charging stations and associated electrical components Ensure compliance with quality standards electrical safety norms IS IEC and internal SOPs Validate installation commissioning and maintenance quality at charging sites Diagnose field failures perform root cause analysis RCA and implement corrective preventive actions CAPA Collaborate with cross-functional teams service engineering manufacturing to resolve field issues Ensure field feedback is documented and looped back to design and production teams Support validation and testing of field-deployed hardware software updates Prepare detailed quality inspection and audit reports Train field technicians and contractors on quality and safety standards Assist in customer complaint resolution and site acceptance testing SAT Preferred Experience Good to Have Hands-on experience in EV battery or charging station installation and diagnostics Exposure to CAN communication and diagnostic tools Basic knowledge of firmware update procedures and electrical schematics Experience with ISO 9001 IATF 16949 quality systems Continuous Improvement and Problem Solving Lead root cause analysis and problem-solving activities using tools such as 8D 5-Why or Fishbone diagrams Drive continuous improvement initiatives to enhance supplier and internal process quality Support new product introduction NPI by ensuring supplier and process readiness Education and Experience B E B Tech in Electrical Electronics Mechatronics Engineering 2-5 years of experience in field quality service or electrical commissioning preferably in EV automotive or power sectors Strong knowledge of EV battery systems power electronics and charging infrastructure Experience with electrical testing tools multimeter insulation tester clamp meter etc Familiarity with quality tools 5 Why Fishbone Pareto FMEA Working knowledge of IS IEC electrical safety standards and installation codes Strong analytical and problem-solving skills Willingness to travel to customer sites and charging station locations Skills and Competencies Strong communication and interpersonal skills Ability to work independently in the field with minimal supervision Detail-oriented and documentation-focused Customer-oriented attitude and team collaboration What matters Quality of work Approach towards problem-solving Dissatisfaction towards mediocre work Resilient attitude to bounce back after failing About Us Exponent simplifies energy for EVs Co-founded by Arun Vinayak Ather Energy s Founding Partner Former Chief Product Officer and Sanjay Byalal Former hardware strategic sourcing and cell strategy lead Ather and Former Supply Chain Lead HUL Exponent focuses on solving two sides of the energy problem by building the e pack charging station and e pump battery pack which together unlock 15-min rapid charging The 200 strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build scale Exponent