
Technical Support Engineer Jobs Opening in A Client of Freshersworld at GurgaonLess
3 days ago
Technical Support EngineerRole and Responsibilities:-Recognize and minimize client impact by using timely and appropriate escalation processes to engage other Support teams.Adhere to the first response and case update frequency SLA and continuously improve the response and resolution time to maintain high customer satisfaction. For Global, Elite Program will need to follow stricter SLAsRecord and document each step of the problem-solving effort including any interaction with the client.Sharing knowledge and expertise with the team and with the clients, such as writing technotes etc.Ensuring that an adequate amount of process is followed. If applicable, recommends and implements new or improvements to existing technical support tools, procedures, and processesUnderstanding, narrowing and defining the scope of clients' concerns in terms of stating the problem and understanding its scopeManaging client expectations and understanding the nature of the issue in terms of technical impact and pervasivenessUtilizing technical and negotiation skills and collaborating with L3 / Dev to prioritize and diagnose problems to resolution using problem determination/problem analysis skills.Make timely, accurate and complete updates in case information to document all activities relating to the clientsâ reported problems (including issue severity, business impact, troubleshooting actions taken and planned, testing performed and resulting outcomes, issue validation procedures and solutions givenCommunicating updates and action plans to customers or IBM representatives via the support portal, phone and email as per response guidelinesRequired Technical and Professional Expertise:-Experience with Big Data and Hadoop software stack: HDFS, Hive, HBase, Ambari and Cloudera Manager is preferred but not mandatory.Ability to multi-task in a fast-paced environment.Strong active listening skills and excellent written and oral communications skills.This role will require working a shifted work week, weekends and some public holidays as part of a global worldwide support teamRelevant experience as a DBA/Backend developer with strong knowledge of SQL engine, federation and query optimization.Experience working on Linux (and UNIX) operating systems in a server environment.Hands-on experience on deploying or supporting databases on Public Cloud (AWS, Azure, IBM, Google).Strong working knowledge of Container technologies/platforms (Docker, Kubernetes, Openshift).More information about this Technical Support Engineer JobPlease go through the below FAQs to get all answers related to the given Technical Support Engineer jobWhat are the job requirements to apply for this Technical Support Engineer job position? Ans: A candidate must have a minimum of fresher as an Technical Support Engineer What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, ME/M.Tech What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Technical Support Engineer is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Technical Support Engineer position? Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.Who is eligible to apply for this Technical Support Engineer job? Ans: The mentioned job is open to both Male and Female candidates.
BE/B.Tech, ME/M.Tech
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Gurgaon, India A Client of Freshersworld Full timeTrainee Software EngineerBachelorâÂÂs Degree with programming Knowledge in C, C++, Java, and python.Ready to learn New Technologies.The candidate is a passion to design, develop and install software solutions.The successful candidate will be able to build high-quality, innovative, and fully performing software in compliance with coding standards and...
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Gurgaon, India A Client of Freshersworld Full timeJava DevOps EngineerGraduate in IT or Computers or Software developmentExperience in DevOps Engineering and developing, and deploying IT systems and applications in a large corporationFinancial Services industry knowledgeOutstanding written and verbal communication and partner managementResult-oriented, dedicated, hardworking who can work on their own...
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Gurgaon, India A Client of Freshersworld Full timeStructural Design EngineerEducational Qualifications:-B.E / B.Tech in Civil EngineeringM.E/M.Tech in Structural EngineeringJob Description:-• Ability to work independently and as a team player• Ability to learn quickly and adapt• Individual leadership: self-motivated, ownership, timeline commitment, discipline, etc.• Responsible for Structural...
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Gurgaon, India A client of freshersworld Full timeJob Requirements:• Creation/modification of models, assemblies, and drawings• Good knowledge in UG NX modelling and PLM (Team centre)• Work with NX 3D modelling software to design and develop of Electrical cable assembly and sheet metal products.• Understand the project priorities, timelines and ensure quality of the deliverables• Working with...
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Gurgaon, India A Client of Freshersworld Full timeWordPress Developer Job Description:-To be a successful WordPress developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality...
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Gurgaon, India Client of Freshersworld Full timePrinter & Scanner Installation and Configuration on Client SideExcellent technical and supervisory skills involving Installation, maintenance, and troubleshootingHand Work on scheduled audits (User access permissions, Inventory management, review security groups, Anti-Virus).Installation of Windows XP, 7, 10 OS.Knowledge of virtualization like Hyper-V,...
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Gurgaon, India A Client of Freshersworld Full timeElectrical Design EngineerQualification: Engineering in ElectricalJob Description:-Preparation of Tag Plate (Name Plate, Rating Plate)As-built drawings PreparationDiscussion with Customer if requireSite SupportFabrication Clearance to vendersMaterials Clearance to Purchase team if have some diversion of the materials.ISO Documents related to DesignStudy of...
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Gurgaon, India A Client of Freshersworld Full timeAndroid DevelopersJOB DESCRIPTIONImmediate requirement for Native Android Developers.Self-motivation and the ability to manage your own time to get the job done.On-time delivery of the product with quality.You should have good experience in the application of standard software development principles.Should be able to work as an independent team member.You...
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Gurgaon, India A Client of Freshersworld Full timeFull Stack EngineerThe Ideal Candidate Will Be Able To:-Mentor team members to develop in line with product requirements.Collaborate with Senior Architect for design and technology choices for product development roadmap.Do code reviewsTake ownership of delivering performant, scalable, and high-quality cloud-based software, both frontend and backend...
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Gurgaon, India A Client of Freshersworld Full timeFresher Software Test EngineerCandidate Profile:Candidate should be B.E./ B Tech./ B.C.A./ M.C.A./M.C.M. BCA, BE/B.Tech, ME/M.Tech