Platform Engineer

2 weeks ago

Pimpri, Maharashtra, India ReliaQuest Full time
Job Description

Why it&aposs worth it:

The Platform Engineer position will be part of the team that is accountable for providing support to the platform by working with internal and external users. The Platform Engineer will be engaged with all teams at ReliaQuest to continuously improve end-user experience and mature GreyMatter holistically. This position reports to the Director of Platform Enablement.

The everyday hustle:

- Provide advanced troubleshooting support for GM capabilities (e.g. Detect, Investigate, Respond) and integrations (e.g. Google Chronicle, Crowdstrike, Microsoft Products).
- Tune and optimize GreyMatter integrations to improve performance and reliability (this occurs at both the global and customer level)
- Proficient in crafting API requests for testing and navigating internal/vendor documentation.
- Handle high impact/technical customer escalations when it comes to the GreyMatter platform.
- Triage and confirm user submitted bug reports. This includes extending the initial report to provide actionable context and examples for internal development teams to resolve.
- Provide production level context for platform/connector issues that were not caught in testing.
- Join production war room calls to assist with triage, support, and recovery of critical issues.
- Proactively Investigate failures across the platform and escalate them where appropriate for review
- Submit monitoring requests to product owners to deepen visibility around GM features for health and stability.
- Work with Development teams to correctly test solutions to handle bug requests in staging.

Do You Have What It Takes:

- Requires close collaboration with Product Management, Technical Operations, and Development teams to identify unusual issues with GM capabilities and connectors.
- A strong troubleshooting mindset, attention to detail, and effective communication to cross functional teams will be crucial for success in this role.

  • Senior data platform engineer

    3 weeks ago

    Pimpri-Chinchwad, Maharashtra, India Zendesk Full time

    Job DescriptionSr. Data Platform Engineer Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Platform Engineer to join our growing Platform engineering team. You'll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. As a...

  • IT Engineer

    1 week ago

    Pimpri, Maharashtra, India Nirvaa Solution Pvt. Ltd. Full time ₹ 13,000 - ₹ 1,30,000 per year

    Position: IT EngineerLocation: PuneEmployment Type: Full-timeKey Responsibilities:Install, configure & maintain servers, systems, and networksManage LAN, WAN, Wi-Fi, VPN & firewall securityProvide IT support for hardware, software, and networkingMonitor system performance, backups & security updatesManage users, permissions & access rights (AD / O365 /...

  • Junior Backend Engineer

    7 days ago

    Pimpri, Maharashtra, India Checkmarx Full time

    Job DescriptionWho are weCheckmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs....

  • Sr. Software Engineer

    1 week ago

    Pimpri, Maharashtra, India YASH Technologies Middle East Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as...

  • Sr. Software Engineer

    2 hours ago

    Pimpri, Maharashtra, India YASH Technologies Middle East Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as...

  • Sr staff software engineer

    1 week ago

    Pimpri-Chinchwad, Maharashtra, India Zendesk Full time

    Job DescriptionZendesk is building the next generation of Employee Service products-and we're making it easier than ever for customers to get started. The Product-Led Growth (PLG) team owns the end-to-end self-service onboarding experience, trials, and in-product configuration flows that accelerate time-to-value for our customers. We're looking for a Senior...

  • Sales Engineer

    4 days ago

    Pimpri-Chinchwad, Maharashtra, India Gawade Green Power Pvt Ltd Full time ₹ 2,40,384 - ₹ 3,60,528 per year

    Job SummaryWe are seeking a motivated and target-driven Sales Executive with prior experience in the generator or power solutions industry. The ideal candidate will be responsible for identifying potential clients, generating leads, closing sales, and maintaining long-term customer relationships.Key Responsibilities:Identify and visit potential customers in...

  • Software Developer for Cloud-Native Applications

    7 days ago

    Pimpri, Maharashtra, India beBeeBackendDeveloper Full time ₹ 12,71,490 - ₹ 16,30,619

    As a skilled software developer, you will be contributing to the design and maintenance of cloud-native applications. You will work with a talented team on cutting-edge technologies in cloud, DevSecOps, AI-driven security, and high-impact engineering projects.Job DescriptionCollaborate with senior developers on feature implementation and code...

  • Tech Lead

    2 weeks ago

    Pimpri, Maharashtra, India YASH Technologies Middle East Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as...

  • Senior Associate

    2 weeks ago

    Pimpri-Chinchwad, Maharashtra, India EVERSANA Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more...