CRM Nxt

3 weeks ago

Mumbai, Maharashtra, India Indusind Bank Full time
Job Description

Roles & Responsibilities:

- At least 5-8 Years of experience in project management.
- Experience on configuration/management of CRMNEXT Solution (Technical).
- Deployment knowledge on Banking Domain.
- Good Communication, Technical & Analytical Skills.
- Good Knowledge of IIS/Oracle 12 C and 19 C
- Responsible for End-To-End Project Management and communication.
- Skilled in troubleshooting of performance issues, Diagnose and resolve in critical production environment.
- Proficient in Managing QA, UAT, Production release and Production Support of CRMNEXT.
- Proficient in Software development lifecycle, Requirement analysis, Architectural design, Holding technical discussions, Implementation, Impact analysis, Deployment and Documentation.
- Collaborate with the technical Operations team, Engineering Team and Other support members to resolve the issues and to ensure the best possible service and support.
- Co-ordination on recurring issues and ensure long-term resolution through proper incident and problem management.
- Experience should be on CRMNEXT.

  • CRM Business Analyst

    3 days ago

    Mumbai, Maharashtra, India Hdfc Sales Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesManaging and maintaining the CRM system, including user access, permissions, and data integrity.Providing technical support to end-users, troubleshooting issues, and resolving bugs.Updating the CRM & Business system with new features, customizations, and integrations.Ensuring the accuracy and consistency of customer data within the CRM...

  • Sr. Business Analyst

    6 days ago

    Mumbai, India Hdfc Sales Full time

    Role & responsibilities To co-ordinate closely with Business Users and Operations to understand the functional requirements Ability to understand business requirements and translate them into functional requirements To create and review Business requirement document Design the features of IT systems (create functional requirements) To prepare necessary...