Deputy General Manager_UI/UX Delivery Lead_Pune

Job Description

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Role:

Key accountabilities and decision ownership

- Accountable for end to end test delivery in scope
- Contribution to the cost savings/efforts optimization in the delivery
- Contribution to the organization in terms of process adoption, resource optimization, tools adoption to bring in efficiency and uplift quality
- As a People Manager taking care of the people and developing people
- Contribution to the quality processes of the Service Line

Essential:

- Primary Skills: Program Management, Project Management, Project Management, Stakeholder Management, Agile, SAFe and VD, UI/UX Design, UX Assessment, UX Strategy

- UX research, Benchmarking, High level design, Information Architecture, Web (Enterprise or Consumer) Mobile and Tablet design, Wireframing, Card sorting, Heuristics evaluation, Usability testing

- Strong understanding of water fall and Agile/SAFe framework
- Mandatory to have 5+ delivery experience in UI/UX for global enterprises
- Soft Skills: Collaborator
- Primary Tools: Sketch, Figma and Axure
- Secondary Tools (if applicable): Marvel/ Invision / Photoshop / HTML

Experience:

- 14+ Years of experience in UI/UX
- Project Delivery experience in UI/UX
- Project Planning, resource & capacity planning
- Team management, people management

Must have technical / professional qualifications

Essential:Graduate in any discipline or above

Preferred: Interaction Design/UI Design/Product Design from an institute of repute. UX design certification from a reputed institute like HFI, Agile certified

VOIS Equal Opportunity Employer Commitment:

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion,Top 50 Best Workplaces for Women,Top 25 Best Workplaces in IT & IT-BPMand10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

Apply now, and we'll be in touch

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