GK POS Consultant

2 weeks ago

Mumbai India Capgemini Full time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

- POS networkspoints of saleretailsalestrade|
- Provides POS system monitoring and serves as level 2 support for issues raised
- Document KT articles for new findings. Provide guidance and support to end users during ongoing issues
- Relative to troubleshooting and providing deep level support for the POS systems report and track defects for applications
- Define and gather business requirements and functional specifications for new or modified POS related systems including business process flows.
- Complete report specification documents using information gained thru analysis of business functions In addition should have Retail business knowledge

Your Profile

- Configure and maintain GK POS systems in retail environments.
- Troubleshoot and resolvePOS-related technical issues.
- Collaborate with IT and business teams to implementsystem enhancements.
- Performtesting, deployment, and documentation of POS updates.
- Act as a liaison with clients for issue resolution and system improvements.
- Analyze complex business process requirements and translate them into system solutions.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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