Oracle Cloud Senior Supply Chain Functional Consultant

Company Description Would like you like the opportunity to expand your skillset further working with the latest technology within Oracle Cloud How about if you worked with an Oracle ERP Partner of the year and ERP Managed Services Partner of the year Here at Version 1 we are currently in the market for an experienced Oracle Cloud Supply Chain Functional Consultant to join our growing Cloud Managed Services Practice You will have the opportunity to work with the latest cloud technology and on projects across a multiplicity of sectors and industries In addition you will have the opportunity to undertake accreditations and educational assistance for courses relevant to your role We are the UK Ireland s premier Oracle partner with a track record that extends back to our formation in 1996 Our expert team has unrivalled specialisation across the entire stack delivered through an expert team of Oracle Certified Professionals Version 1 is a market leader in Oracle ERP consulting implementation and support services across all industry verticals on-premises and in the Cloud You will join a 1300 strong EUR110 90m revenue business which is committed to Oracle ERP through recent strategic acquisitions Career development opportunities abound working in new geographies across new industry sectors and with new customers We pledge to prove IT can make a real difference to our customer s businesses We work hard to ensure we understand what our customers need from their technology solutions and then we deliver We are an award-winning company who provide world class customer service we think big and we hire great people Version 1 is more than just another IT services company - we are leaders in implementing and supporting Oracle Microsoft and AWS technologies Version 1 seeks an experienced Oracle Cloud Supply Chain Functional consultant The successful candidate will join our Bangalore based Oracle Cloud Functional Support team forming part of Version 1 s ERP Practice Candidate should be customer focused and process driven with great documentation skills Your ability to work effectively across time zones will be essential Here are the key responsibilities Responsibilities Provide day to day application support across the range of Supply Chain Modules for a variety of clients including one or more based in the US Incident Management Analyse troubleshoot and resolve functional issues in Oracle Cloud SCM modules Inventory Procurement Order Management Supply Planning Warehouse Management within SLA timelines Service Requests Handle configuration changes enhancements and minor fixes as per client requirements Client Communication Provide timely updates on ticket progress and maintain clear documentation in ITSM tools Collaboration Work closely with technical teams for integrations and customisations when required Knowledge Base Contribute to building and maintaining functional support documentation and FAQs Ability to resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion Finance module Requirements gathering and documentation for business changes Liaise directly with clients to ensure all requests for change are properly designed assessed prioritized and managed through to completion Assist with transitioning clients into support post Cloud implementation projects and from competitors Identifying persistent problems and work with key stakeholders to address the root causes Providing end user application and functionality training Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support Ensure issues with the Oracle Product are correctly logged tracked and escalated with Oracle through the Service Request process Qualifications Essential Qualifications A minimum of 5 years experience as an application support analyst or similar role Experience in Oracle implementations and or upgrades or support projects Experience of all Supply Chain Modules including Procurement Inventory Management Order Management Manufacturing Supply Chain Planning Product Information Management Cost Management Maintenance Supply Chain Collaboration Global Order Promising Logistics Product Lifecycle Management Must have good experience translating business requirements and design into functional solutions ITIL process Knowledge Experienced user of Incident Management Systems Desirable Skills Experience in creating OTBI Reports Experience of Oracle AI Agent implementation and support Experience working with other Oracle modules such as Finance Technical problem investigation skills Oracle Cloud SCM Certification Additional Information At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their well-being professional growth and financial stability One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life We also offer a range of tech-related benefits including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat Our employee-designed Profit Share scheme divides a portion of our company s profits each quarter amongst employees We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth