Director,customer Partner

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl We re looking for a dynamic individual like you who can revolutionize relationship management drive account growth and boost profitability In this role you ll have the power to create maintain and develop deep customer connections bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives But this position is about more than just maintaining the status quo As an Account Management Partner you ll be at the forefront of driving proactive account growth You ll focus on not only selling new offerings but also minimizing erosion in renewals ensuring that our largest accounts continue to flourish and thrive You won t just be a cog in the machine you ll be a strategic mastermind responsible for developing and executing cutting-edge account strategies Your expertise will lead to the successful growth and retention of Kyndryl s most valuable accounts With your sharp eye for identifying and qualifying new opportunities you ll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer Collaboration is key and as an Account Management Partner you ll work closely with other sales team members to ensure a seamless account management process Together you ll execute every aspect flawlessly from the initial prospecting stage to closing deals and beyond Not only will you lead one or more Portfolio or Strategic accounts but you ll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities By building a strong go-to-market pipeline with our partners you ll join forces to pursue and conquer new deals taking Kyndryl to unprecedented heights You re not just an expert in our industry you re an expert in the industry With your deep knowledge of external best practices you understand how they can impact our customers By staying ahead of the curve you ll continuously provide innovative solutions that position Kyndryl as a leader in the market As an owner of the account P L you ll take charge of customer satisfaction ensuring that our clients are not only happy but also successful Integrity is at the core of everything you do and you ll go above and beyond to ensure account compliance and maintain a stellar reputation If you re ready to embark on an exhilarating journey with Kyndryl where your skills expertise and creativity will shape the future of account management - then we can t wait to meet you Join our team and let s make remarkable things happen together Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career We have opportunities that you won t find anywhere else including hands-on experience learning opportunities and the chance to certify in all four major platforms Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector you can find your opportunity here Who You Are You re good at what you do and possess the required experience to prove it However equally as important - you have a growth mindset keen to drive your own personal and professional development You are customer-focused - someone who prioritizes customer success in their work And finally you re open and borderless - naturally inclusive in how you work with others Required Skills and Experience 15 years of experience managing sales process end-to-end 5 years experience running account P L Deep knowledge of business and technology trends and industry best practices Proven experience with revenue growth cost profitability trends and risks Open minded and empathetic approach in relationships with customers Preferred Skills and Experience Bachelor s degree or Master s degree Sales experience in technical solutions Being You Diversity is a whole lot more than what we look like or where we come from it s how we think and who we are We welcome people of all cultures backgrounds and experiences But we re not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture That s the Kyndryl Way What You Can Expect With state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address