Senior Advisor I, Health Insurance

2 weeks ago

Bengaluru, Karnataka, India Navi Full time
About the Team

The Insurance Advisor team at Navi delivers efficient, high-quality support across all insurance products. From handling customer inquiries and promoting policies to ensuring excellent service via calls and chat, the team drives every interaction with empathy and speed.

About the Role

We're looking for a Sales Advisor to join our growing team. The role involves engaging with new and existing customers, resolving insurance queries, promoting products, and ensuring top-notch service in Hindi and English. Ideal candidates are sales-driven, persuasive, and committed to delivering exceptional customer experiences.

What We Expect From You

Sales:

- Handle inbound calls from prospective clients to promote and sell policies
- Follow up on leads to ensure timely conversion into successful sales
- Consistently achieve or surpass monthly sales goals

Policy Assistance:

- Clearly explain policy features, coverage options, and terms to customers

Retention:

- Manage policy renewals and perform follow-ups to maintain uninterrupted coverage

Must Haves

- Experience: 2+ years of experience in Sales
- Persuasive Ability: Strong influencing skills with the ability to build customer rapport
- Communication Excellence: Clear, confident, and effective communicator
- Detail-Oriented Approach: Precise and thorough in handling customer needs and information
- English & Hindi Proficiency: Fluent in English and Hindi for seamless customer interaction

Inside Navi

We are shaping the future of financial services for a billion Indians through products

that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we're building tech-first solutions that work at scale, with a strong customer-first approach.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organisations. But we're just getting started

Our Culture

The Navi DNA

Ambition. Perseverance. Self-awareness. Ownership. Integrity.

We're looking for people who dream big when it comes to innovation. At Navi, you'll be

empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you're driven to deliver real value to customers, no matter the challenge, this is the place for you.

We chase excellence by uplifting each other—and that starts with every one of us.

Why You'll Thrive at Navi

At Navi, it's about how you think, build, and grow. You'll thrive here if:

- You're impact-driven: You take ownership, build boldly, and care about making a real difference.
- You strive for excellence: Good isn't good enough. You bring focus, precision, and a passion for quality.
- You embrace change: You adapt quickly, move fast, and always put the customer first.

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