Business Analyst

Role PurposeThe purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby ensuring right solutioning to the customer xcdx8fDo1 Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP RFI requirements Detail out scope documents functional non-functional requirements features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams studying system capabilities writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers pre-sales team tech leads architects to design and formulate accurate and timely response to RFP RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value services products to the customers xcdx8f2 Engage with delivery team to ensure right solution is proposed to the customera Periodic cadence with delivery team to Provide them with customer feedback inputs on the proposed solution Review the test cases to check 100 coverage of customer requirements Conduct root cause analysis to understand the proposed solution demo prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs feedback Conduct Integration Testing and User Acceptance demoxc3xa2xc2x80xc2x99s testing to validate implemented solutions and ensure 100 success rate Use data modelling practices to analyze the findings and design develop improvements and changes Ensure 100 utilization by studying systems capabilities and understanding business specifications Stitch the entire response solution proposed to the RFP RFI before its presented to the customer b Support Project Manager Delivery Team in delivering the solution to the customer Define and plan project milestones phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time xcdx8f3 Build domain expertise and contribute to knowledge repository Engage and interact with other BAxc3xa2xc2x80xc2x99s to share expertise and increase domain knowledge across the vertical Write whitepapers research papers point of views and share with the consulting community at large Identify and create used cases for a different project account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight xcdx8fDeliver No Performance Parameter Measure 1 Customer Engagement and Delivery Management PCSAT utilization achievement no of leads generated from the business interaction no of errors gaps in documenting customer requirements feedback from project manager process flow diagrams quality and timeliness of deal solutioning completed within timeline velocity generated 2 Knowledge Management No of whitepapers research papers written no of user stories created of proposal documentation completed and uploaded into knowledge repository No of reusable components developed for proposal during quarterIf you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity