Ar Caller
4 weeks ago
We are seeking an experienced AR Caller to join our team. The role involves following up with insurance companies and patients to ensure timely collection of payments, resolving billing issues, and maintaining accurate records. The AR Caller plays a key role in reducing outstanding accounts receivables and supporting the revenue cycle process.
Key Responsibilities
- Make outbound calls to insurance companies to follow up on outstanding claims.
- Understand and work on denials, rejections, and unpaid claims.
- Ensure timely resolution of billing issues to secure payments.
- Review and analyze accounts receivable reports and update claim status.
- Maintain accurate documentation of all calls and actions taken.
- Work closely with the billing team to escalate and resolve complex cases.
- Meet daily/weekly productivity and quality targets.
Skills & Qualifications
- Graduate in any discipline.
- 13 years of experience in AR calling / medical billing.
- Good understanding of US healthcare RCM (Revenue Cycle Management) process.
- Strong communication skills (spoken and written English).
- Ability to work in night shifts (US shift timings).
- Good problem-solving and analytical skills.
- Knowledge of insurance guidelines, CPT, ICD, and HCPCS codes (preferred).
Key Competencies
- Excellent telephone etiquette.
- Ability to handle pressure and meet deadlines.
- Team player with attention to detail.
- Target-driven and self-motivated.
Contact:8428000377
[Confidential Information]
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