Lead I

UST Designation Lead I - Enterprise Solutions Requirement name Principal Architect Salesforce Who we are At UST we help the world s best organizations grow and succeed through transformation Bringing together the right talent tools and ideas we work with our client to co-create lasting change Together with over 30 000 employees in 25 countries we build for boundless impact touching billions of lives in the process Visit us at Required Skills Qualifications Recommend appropriate architecture and patterns in implementing features to meet IT business demands on availability reusability recoverability scalability and performance Develop standards guidelines frameworks for various Salesforce platforms tools and train mentor project teams on them Drive solutions and advise in development of Salesforce system projects define the technical aspects of a project s scope with assistance from the project team Ensure implementation consistency across the platform Understand developed systems capabilities and ensure compliance to Waters standard in design deployment and support methodologies Conduct code reviews with developers to ensure proper coding standards and approaches are being followed Responsible for Salesforce platform performance and making sure the solutions are running smooth Assist development support teams in resolving complex issues Stay abreast of industry trends and proactively identify areas for growth improvement and development of Salesforce capabilities Interact effectively at all levels of the organization Strong customer quality and results orientation Articulate complex ideas comprehend written and verbal communications and possess excellent presentation skills Qualifications Bachelor s degree in computer science information technology or related experience 7 years of experience in software development with 5 years in Salesforce ecosystem Proven expertise in Salesforce Service Cloud and FSL with strong knowledge of case management entitlements service territories work order management service appointment scheduling knowledge management and experience cloud Strong knowledge of Salesforce security sharing models configuration Apex Lightning Web Components LWC and Flows Expertise in Salesforce APIs Rest Bulk Streaming integration patterns and event-driven architecture using Platform Events Experience in CI CD GIT branching strategies and deployment using tools like Copado Skilled in designing secure scalable integrations with ERP systems and other external platforms Excellent analytical conceptual thinking strategic planning and execution skills to drive organizational change Demonstrated expertise in architecting implementing and supporting enterprise-grade technical solutions meeting complex business requirements In-depth experience in developing strategies standards governance and development processes Strong desire to learn new things and have curious mind Excellent written and verbal skills Strong experience in scaled agile environment Administrator Service Cloud Field Service Platform App Builder Application Architect System Architect Integration Architect certifications preferred Skills Salesforce Service Cloud FSL What we believe We re proud to embrace the same values that have shaped UST since the beginning Since day one we ve been building enduring relationships and a culture of integrity And today it s those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do Humility We will listen learn be empathetic and help selflessly in our interactions with everyone Humanity Through business we will better the lives of those less fortunate than ourselves Integrity We honour our commitments and act with responsibility in all our relationships Equal Employment Opportunity Statement UST is an Equal Opportunity Employer We believe that no one should be discriminated against because of their differences such as age disability ethnicity gender gender identity and expression religion or sexual orientation All employment decisions shall be made without regard to age race creed colour religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and or your performance To support and promote the values of UST Comply with all Company policies and procedures Skills Salesforce Configuration Apex Service Cloud FSL About Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process