[15h Left] BPO Telecaller Jobs Opening in ADITHYA IT SOLUTION PVT LTD at SalemLess
3 weeks ago
A BPO telecaller's job is to contact customers and potential clients to promote products or services, resolve customer issues, and maintain records. Responsibilities Making outbound calls to customers and potential clientsHandling inbound inquiriesResolving customer issues and complaintsPromoting products or servicesMaintaining accurate records of interactionsHelping customers understand products and servicesAnswering customer phone callsProviding customer supportSkills and traits Excellent communication skillsTyping skillsTechnical proficiencyProblem-solving skillsPersuasivenessPatiencePersistenceKey Responsibilities:1. Inbound & Outbound CallingHandle inbound customer queries related to products, services, or complaints.Make outbound calls to prospective customers for sales, feedback, or follow-ups.Answer calls in a professional and courteous manner.Maintain a positive and customer-friendly tone throughout the conversation.2. Customer Support & Issue ResolutionProvide accurate information to customers regarding products, services, or company policies.Resolve customer complaints efficiently and escalate complex issues when required.Follow company guidelines to ensure high levels of customer satisfaction.3. Sales & Lead Generation (If Applicable)Promote and sell products/services over the phone.Identify customer needs and suggest suitable products/services.Convert potential leads into customers through persuasive communication.Meet daily/weekly/monthly sales targets set by the company.4. Data Management & DocumentationAccurately record customer details, call logs, and interactions in the CRM system.Maintain confidentiality of customer information and follow data protection policies.Prepare reports and update team leaders on daily work progress.5. Adherence to Policies & Quality StandardsFollow the standard operating procedures (SOPs) and call scripts.Ensure compliance with company and regulatory guidelines.Maintain high call quality and achieve customer service KPIs.More information about this BPO Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO Telecaller jobWhat are the job requirements to apply for this BPO Telecaller job position? Ans: A candidate must have a minimum of fresher as an BPO Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BE/B.Tech, BSc, CS, Other Graduate What are the salary requirements for this job? Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This BPO Telecaller is a Full Time in Salem. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Telecaller position? Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.
B.Com, BA, BCA, BE/B.Tech, BSc, CS, Other Graduate
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Salem, India Adithya it Solution Pvt Ltd Full timeGender : Female only Qualification : Any DegreeLocation : SalemAs a BPO Telecaller, you will be responsible for managing inbound and outbound calls to assist customers with inquiries, complaints, and feedback. You will provide timely and accurate information, striving to ensure customer satisfaction while maintaining service quality.In a voice-based or...
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Salem, India Adithya IT Solution Pvt Ltd Full timeWe are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our...
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Salem, India Adithya IT Solutions Pvt Ltd Salem Full timeWe are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our...
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Salem, India Adithya it solution Full timeMake outbound calls: Contact potential customers to promote products or servicesAnswer customer questions: Address customer inquiries or complaintsTake orders: Take and process orders accuratelyMaintain customer database: Keep customer records up to dateResolve complaints: Provide solutions and follow up with customersBuild relationships: Foster...
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Salem, India Adithya it Solution Pvt Ltd Full timeAn IT trainer, teaches members of an organization about software, equipment and computer usage. These professionals typically conduct employee training courses and evaluate a team's current understanding of IT systems to identify additional information they may require.Responsibilities:Develop and deliver comprehensive IT training programs.Assess and address...
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Salem, India Adithya it Solution Pvt Ltd Full timeDeveloper typically do the following: Analyze users' needs and then design and develop software to meet those needs. Recommend software upgrades for customers' existing programs and systems. Design each piece of an application or system and plan how the pieces will work together. The developer is responsible for planning and developing software solutions...
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Walk-In Interview Female
4 weeks ago
Salem, India Adithya it Solution Pvt Ltd Full timeRoles and Responsibilities:Enroll students: Help students find the right program for their needs, and explain admission procedures and course detailsAnswer questions: Respond to customer inquiries about courses, eligibility, and admissionResolve issues: Help students with complaints and provide solutionsMaintain records: Keep track of customer interactions...
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Salem, India Adithya it Solution Pvt Ltd Full timeFinancial records: Maintain, analyze, and organize financial records, including the ledgers, journals, and registers Financial statements: Prepare financial statements, such as balance sheets, cash flow statements, and profit and loss statements Taxes: Calculate taxes owed, prepare tax returns, and ensure taxes are paid on time Financial...
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Salem, India Adithya it Solution Pvt Ltd Full timeThe instructor is responsible for delivering course content in a dynamic and engaging manner; implementing and correcting assignments/projects; and actively implementing course curriculum.Candidate should have knowledge of OOPS, Json, Jquery, JS, and working experience on python based web application. Experience in enterprise application, application logic,...
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Salem, India Adithya it Solution Pvt Ltd Full timeRoles and Responsibilities:Following traffic laws: Driver must adhere to all traffic laws and company safety regulations. Maintaining the vehicle: Driver is responsible for keeping their vehicle clean and operational, and ensuring that it's well-maintained. Planning routes: Driver should plan efficient routes based on road conditions to ensure timely...
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Salem, India Adithya it Solution Pvt Ltd Full timeResearch, design and write new software programs (e.g. business applications or computer games) and computer operating systems. evaluate the software and systems that make computers and hardware work. develop existing programs by analysing and identifying areas for modification.IT Software engineer apply engineering principles and knowledge of programming...
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Salem, India Adithya it Solution Pvt Ltd Full timeInstallation and configuration: Installing and configuring hardware, software, and networks Maintenance: Maintaining networks, network file systems, and servers Security: Ensuring the security of the IT infrastructure, including performing security tests and monitoring Troubleshooting: Diagnosing and resolving problems, and providing technical support...
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Salem, India ADITHYA IT SOLUTION PVT LTD Full timeA Salesforce developer designs, builds, and maintains applications on the Salesforce platform. They use Salesforce technologies like Apex, Visualforce, and Lightning Components to create solutions that meet business needs.ResponsibilitiesApplication development: Design, code, and implement applications to meet business needsData modeling: Create data models...
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Salem, India Adithya it Solution Pvt Ltd Full timePump operator handle pumps and manifold systems that transfer liquids, gases, and powdered material at a variety of utility and manufacturing plants. As a pump operator, you monitor pressure and temperature gauges to ensure that there are no abnormalities with the transfer of the materials.Drive the pump in a safe and conscientious manner to the job site and...
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Salem, India Adithya it Solution Pvt Ltd Full timeResponsibilities:Develop and deliver Full Stack training materials and curriculum.Conduct lectures, hands-on labs, and assessments for students.Monitor student progress and provide feedback to ensure proficiency.Stay updated with the latest industry trends and incorporate them into training sessions.Mentor students through their learning journey and foster a...
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Salem, India Adithya it Solution Pvt Ltd Full timeThe job role of an Administrative Officer involves the following duties: Preparing, organising and storing information in paper and digital form. Dealing with queries on the phone and by email. Greeting visitors at reception. Managing diaries, scheduling meetings and booking rooms.Administrative Officer is responsible for managing daily operations,...
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Salem, India Adithya it Solution Pvt Ltd Full timeFinance executive manages a company's finances. They monitor transactions, including income and expenses, and ensure their business is profitable. This can include cutting costs while maximizing profits, budgeting, managing cash-flow statements, and planning taxes.The Finance executive will be responsible for administrating a range of Finance activities...
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Salem, India Adithya it Solution Pvt Ltd Full timeRoles and Responsibilities:Inspecting: Identifying hazards, defects, and the need for repairs or adjustmentsDiagnosing: Using test equipment and hand tools to locate the cause of a breakdownRepairing: Replacing inoperative parts or re-wiring circuitsMaintaining: Performing routine maintenance and preventive maintenanceResponding: Responding to emergency...
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Salem, India Adithya it Solution Pvt Ltd Full timeConducting experiments: Planning, setting up, and carrying out experiments and trials Collecting and testing samples: Collecting, preparing, and testing samples Analyzing data: Recording, analyzing, and interpreting data Operating equipment: Using laboratory equipment like microscopes and cell counters Documenting processes: Recording data from...
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Salem, India Adithya it Solution Pvt Ltd Full timeThe team leader is responsible for leading and managing a team of individuals to achieve organizational goals and objectives. They serve as the primary point of contact for team members, providing guidance, support, and direction to ensure the successful completion of projects and tasks.A team leader's main responsibilities include:Organizing...