R&D Escalations Engineer
1 week ago
Job Description As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical Support/Services organization. - Analyze, diagnose, debug and solve complex issues customers sometimes experience while using our products - Take ownership of escalations and effectively drive the issue to a timely resolution, both offline or via online sessions with customers - Create and implement any necessary diagnostic tools, patches, and fixes - Develop a working solution based on the root cause you discover, or escalate to R&D teams - Act as the technical focal point for coordinating with the R&D teams helping you resolve the customer issue - Identify patterns in escalated customer issues, and then design and implement solutions for our customers - Provide feedback to R&D regarding common escalated issues and work together with R&D to devise permanent solutions, such as product hot fixes or changes to the design of the product - Train Technical Support engineers to help them resolve support cases more efficiently Requirements: - At least 2 years of experience as a backend developer, coding with Java (Spring, Hibernate) or C++ - Proficient in SQL - Knowledge with Linux - Knowledge of distributed applications - Excellent troubleshooting skills and a proactive, accountable mindset - Excellent verbal and written communication skills (including technical writing) - Ability to communicate effectively, responsibly and respectfully with customers - Previous experience working in an escalation support or customer-facing engineering role an advantage - Familiarity with observability tools (e.g., logs, metrics, traces) an advantage At Tufin, we believe that diversity fuels innovation and that every voice matters. We're committed to creating an inclusive environment where people of all backgrounds, identities, and experiences feel valued and empowered to bring their whole selves to work. We welcome applicants regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, or veteran status. If you're passionate about what you do and excited by our mission, we want to hear from you even if your experience doesn't perfectly align with every requirement.
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R&D engineer
4 weeks ago
Gurugram, Gurugram, India Siemens Full timeJob Description Looking for challenging role If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world's most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while...
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R&D Associate, Dettol
3 weeks ago
Gurugram, Gurugram, India Reckitt Full timeJob Description We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and...
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R&d IT
2 weeks ago
Gurugram, Haryana, India Sun Pharmaceutical Industries Ltd Full time**Job Summary** Working as a Project Lead IT with extensive experience in managing IT projects in life science domain. Managing, implementing projects in different verticals of pharma domain and actively involved in computer system validation activities. - Management and implementation of IT Projects within the constraints of scope, quality, time, and cost....
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R&D Associate, Dettol
4 weeks ago
Gurugram, India Reckitt Full timeR&D Associate, Dettol City: Gurugram We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality...
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R&D Associate, Dettol
1 week ago
Gurugram, India Reckitt Full timeR&D Associate, Dettol City: Gurugram We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality...
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Senior R&D Engineer
4 weeks ago
Gurugram, India KYOCERA AVX Components (New Delhi) Pvt. Ltd. Full timeView job here Who we are KYOCERA AVX is a leading global manufacturer of advanced electronic components engineered to accelerate technological innovation and build a better future. As a wholly owned subsidiary of KYOCERA Corporation structured to capitalize on shared resources and technical expertise, KYOCERA AVX has an expansive global footprint comprised...
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R&D Manager, PLM Business Systems
3 weeks ago
Gurugram, India Reckitt Full timeR&D Manager, PLM Business Systems City: Gurugram We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the...
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R&D Manager, PLM Business Systems
4 weeks ago
Gurugram, India Reckitt Full timeR&D Manager, PLM Business Systems City: Gurugram We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the...
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R&D Strategist
2 weeks ago
india beBeeResearch Full timeJob OverviewWe seek an innovative and forward-thinking R&D Strategist to drive product excellence, innovation, and growth through scientific research and customer insight.This role will oversee all aspects of product development, formulation, testing, and innovation, ensuring compliance with local and international cosmetic regulations.Key...
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R&D Engineer
2 weeks ago
India, Nashik ABB Limited Full timeJob Description R&D Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a...
