Team Leader

About Us At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world We re devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial well-being Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multi-faceted approach for flexibility depending on the various roles in our organization Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed globally integrated delivery model and globally resilient operations Global Business Services is recognized for flawless execution sound risk management operational resiliency operational excellence and innovation In India we are present in five locations and operate as BA Continuum India Private Limited BACI a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services Process Overview KYC team ensures an environment where particular client is complying with the CDD Client Due Diligence guidelines They perform the checks on the population managed by On-boarding teams globally and are responsible to have most updated documentation information updated for clients maintaining relationship with Bank of America The purpose of the job is to report and analyze data around completeness and accuracy of the Know Your Customer data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures In addition this job is to ensure that the proper Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements Responsibilities Use Customer Identification Program CIP -Customer Due Diligence CDD procedures existing and newly self-sourced documents and data in the system of record SOR to perform Document Gap Analysis DGA to identify all documents requirements needed to Refresh client Update the requirement with results of DGA and capture outstanding information documents required from client owner or client Coordinate with Client Outreach Specialist COS client owner or client owner delegate for client Outreach Engage outreach employee when additional clarification on satisfying requirements is requested and follow- up when requirements are not received Review client documents for accuracy completeness to ensure they satisfy KYC requirements per the jurisdiction business type Execute Enhanced Due Diligence EDD on high-risk client types- Money Service Businesses MSB s Third Party Payment Processors TPPP Correspondent Banks Casinos Banknotes and Charities and Non-Governmental Organizations CNGO Manage client clarifications Review procedures or standards regarding issues from client responses in order to resolve Work with the regional stakeholders confirming Laws Rules and Regulation LRR impact for the business products clients and or processes Requirements Education Graduate any stream Certifications If Any AML certification desired Experience Range 4 years Foundational skills Knowledge on AML KYC basics of Client due diligence Knowledge on Banking markets Basic Understanding of Enhanced due diligence Strong Communication Skills Good Email Writing Skills Desired skills Familiarity with Global Banking and market products an advantage Knowledgeable of regulatory environment risk framework policies standards Technical skills in excel Work Timings 12 30 PM - 9 30 PM Job Location Mumbai