Converse Placement Services India Pvt. Ltd.

3 weeks ago


Bengaluru India Placement Services Full time

Job Description 98878471445 We are hiring for Service desk Associate - international voice Location : Bangalore Experience : 0-1 yrs. CTC : Upto 3.5 LPA Job Summary - Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities. - Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information. - Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information through communication tools provided by the client. - Meet and improve schedule guidelines (log in, breaks, avail and on call handling time..etc) - Demonstrate reliable attendance to avoid additional stress to team members, logging in and being available at the start of scheduled shift. - Complete assigned tasks accurately and within required customer assigned Service Level Agreements. - Utilize resources to manage transactions, escalating issues appropriately. - Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer. - Maintain a comprehensive understanding of account goals and processes by retaining information, asking questions, understanding SLAs and account expectations. - Display professional, positive, and courteous phone etiquette. - Resolve caller's issue accurately and efficiently to minimize call backs. - Understand and proactively addresses user's concerns, identifying the root of the issue. Skills & Qualifications - Candidate with excellent communication skills. - Fair understanding of android and iOS phones is preferred - Should be ready to work in US shifts hours; 9 hour where the work window may vary between 6 pm to 6 am (India time) and on Indian Holidays - Computer literate - Knowledge of Ticketing System experience (ServiceNow, Maximo, Remedy, etc.) troubleshooting is an added. Education Any graduate/undergraduate(12th / Diploma-12 3) BE/B.Tech are not eligible Interview Procedure : Virtual Interview. Helpline Number Nilu : 98878471445 To Apply Refer your Friends- Help Us Catch A Rising Star To know more about job openings please visit @ www.conversejob.com All the Best, Converse Hiring Team. KeySkills: Excellent Communication,Excellent Communication Skills Functional Area: BPO Candidate Profile Detail



  • Jaipur, India Placement Services Full time

    Job Description Job Title: IT Recruiter/HR Executive Company: Converse Placement Services India Pvt. Ltd. Certification: ISO 9001 : 2015 Certified Company Location: Jaipur Gender Preference: Female candidates only Salary: 15,100 per month Performance based incentives Desired Candidate Profile - Excellent communication skills required - Ability to parse...


  • Chennai, India Placement Services Full time

    Job Description Job Title: Quality Service Coordinator Location: Chennai Experience: 5 yrs CTC: up to 10 lpa Responsibilities Job Summary: - Supply Chain Liaison - Purchase Order Management - Car Category Management - Quality Assurance and Continuous Improvement - Cross-Functional Collaboration Requirements - Bachelor's degree in Supply Chain Management,...


  • Chennai, India Placement Services Full time

    Job Description We are hiring for the SME/Team Lead(R2R) for Hyderabad and Chennai location. Designation: SME/ Team Lead. Below are the skillset- - Bank Reconciliation - Intercompany - Journal entries posting - Fixed assets - Month end reporting - Team handling experience - Transition experience Team converse KeySkills - Bank Reconciliation - Banking - Fixed...


  • Hyderabad, India Placement Services Full time

    Job Description - We are hiring for the role of AVP- Recovery Performance and Operational Insights. Location : Hyderabad Skills Required - Bachelor's degree and a minimum of 6 years of experience in business intelligence, or in lieu of a degree 8 years of experience in business intelligence. - 6 years of experience with BI applications; query and reporting,...


  • Bengaluru, India Placement Services Full time

    Job Description Role: Abinitio Developer with Kubernetes Location: Bangalore/Hyderabad Experience: 4 yrs CTC: up to 22 lpa Job Summary - Look for a person with 4 yrs of exp abinitio, unix, Kubernetes - In Kubernetes, he should be able to create a POD, work on CI/CD. - Abinitio standard ETL coding skills - Unix basic commands should be strong. - Technically...


  • Hyderabad, India Placement Services Full time

    Job Description POSITION / TITLE: Senior Performance Test Engineer Experience: Overall 4 - 7 years of experience in Testing Applications and desktop Web/Enterprise Applications. CTC: up to 16LPA. Location: Offshore Hyderabad / Responsibilities - Experience in performance testing of enterprise solutions in On-premise and Cloud environment - Build Performance...


  • Pune, India Placement Services Full time

    Job Description We are hiring for Specialist Tech Engineer- Service desk. - Location: Pune - Experience: 4 yrs. - CTC: Upto 10 Lpa Job Summary: Candidates with a minimum 4-5 years of Service Desk experience Those with technical knowledge and Remote Desktop Management with excellent English speaking skills and willing to work in rotational shifts. - Effective...


  • Chennai, India Placement Services Full time

    Job Description We are hiring- Designation: Java fullstack developer Exp: 6- 8 years package: upto 18 lacs Skills Required - Core Java Technologies - Spring (Spring Core ,AOP ,IOC ,Spring MVC , Springboot), Hibernate - HTML 5, CSS, JavaScript ,Ajax ,J Query ,Kendo UI and Angular2,4,5, and above - Java 8 - Minimum 6 years exp [Mandate] with experience in core...


  • Ramamurthy Nagar, Bengaluru, Karnataka, India Archangels Consultancy Pvt Ltd Full time

    **Specialized in** **IT** **Company name** **Archangels Consultancy Pvt Ltd** **Locality** **Ramamurthy Nagar** **ADDRESS** - Anupama Ashok, Managing Director Archangels Consultancy Pvt.Ltd No. 230/3/3,Mallige, Gurumurthy Reddy Layout-2nd Ramamurthy Nagar BANGALORE - 560 016 Ph: +91.080.65342171/ 32904566 Mobile: 9980561012 **Landline** **+91-80-6534 2171**...

  • Fair Exports

    20 hours ago


    Mumbai, India Space Food Club Full time

    Job Description Company Name Fair Exports (INDIA) Pvt Ltd Job Title Executive Job Location: Sahibabad, Uttar Pradesh Description Fair Exports India Private Limited is an ISO 9001:2008 & ISO 22000:2005 & HACCP certified company. Our aim is to provide the Halal , best quality meat and other food products to the world which are produced and proceseed in most...