regional collections manager

20 hours ago

Hyderabad India Cred Full time

Job Description what will you do - lead recoveries across South India, ensuring strong portfolio outcomes and vendor performance - own various metrics to improve the rate of recoveries for the stressed portfolios by creating appropriate infrastructure and resources for carrying out the last mile operating plan, ensuring a highly efficient follow-up framework - own vendor partners and teams to deliver all critical metrics with adequate performance tracking & ground routed strategy building - ensure highly customer centric recoveries - review and update management on portfolio level performance for your locations and segment level - ensure adherence to compliance policies, processes and auditory requirements - identify segments for legal hardship tools, alternate strategy to improve the collections - participate strategically and tactically to develop and implement portfolio treatment to maximize collections - raise timely red-flag in early bucket collections processes and sourcing quality you should apply if you: - possess atleast 7+ years of field collection experience in financial services (recovery collections knowledge is a plus) - possess high operational rigour & are highly result oriented - have exceptional analytical, problem solving and research skills - have the ability to manage multiple vendor partner teams, large portfolios & volumes with approach to coaching and training your team members - have the clear ability to see the bigger picture in mind and have the decisiveness to affect the long-term viability of the product - have the required knowledge and flare to work with new technology solutions and ability to get deep into problem solving of critical concerns

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