Technology Management Lifecycle Delivery Manager

Job Description

Overview

The role involves leading the delivery of the Technology Lifecycle management program, ensuring alignment with strategic business goals and technological modernization initiatives. The candidate will manage cross-functional teams, including infrastructure, operations, and external partners, to drive successful execution.

Key responsibilities include overseeing program timelines, milestones, and budgets to ensure on-time and on-budget delivery. The candidate will implement robust governance frameworks to track progress, manage risks, and engage stakeholders effectively.

The candidate will ensure adherence to best practices, including decommissioning legacy systems and upgrading critical infrastructure.

Effective stakeholder communication and reporting are vital. The candidate will act as the primary point of contact for leadership, providing regular updates on program status, risks, and key achievements. Transparency will be ensured through comprehensive reporting and communication with internal and external stakeholders.

Risk and change management are also important. The candidate will identify potential risks, develop mitigation strategies, and manage change control processes to minimize the impact on delivery.

Responsibilities

Program Management

- Lead end-to-end delivery of the datacenter transformation program Skybridge, ensuring alignment with strategic business goals and technology modernization initiatives.
- Manage cross-functional teams, including infrastructure, operations, and external partners, to drive successful execution.

Delivery Management

- Oversee program timelines, milestones, and budgets, ensuring on-time, on-budget delivery.
- Implement robust governance frameworks for tracking progress, managing risks, and ensuring stakeholder engagement.

Optimization & Continuous Improvement

- Identify and implement opportunities for operational efficiency and cost optimization in the

Technology Lifecycle Management

- Ensure technology lifecycle management practices are followed, including decommissioning of legacy systems and upgrading critical infrastructure.

Stakeholder Communication & Reporting

- Act as the primary point of contact for leadership, providing regular updates on program status, risks, and key achievements.
- Ensure transparency through comprehensive reporting and effective communication with internal and external stakeholders.

Risk and Change Management

- Identify potential risks, develop mitigation strategies, and manage change control processes to minimize impact on delivery.

Qualifications

- Experience: 10-12 years of experience in program management, with a focus on datacenter transformation, technology modernization, and infrastructure optimization within large-scale enterprise environments.
- Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. A Master's degree or relevant certifications (e.g., PMP, ITIL) are preferred.
- Technical Skills: Strong understanding of server, storage, and backup technologies, as well as cloud platforms (Azure, AWS, GCP). Proficiency in infrastructure automation, optimization tools, and lifecycle management practices.
- Project Management: Proven ability to manage large, complex programs with multiple workstreams, including setting timelines, managing budgets, and overseeing cross-functional teams. Experience with robust governance frameworks and risk management.
- Analytical Skills: Exceptional analytical and problem-solving skills to identify opportunities for efficiency and cost optimization, and to develop effective mitigation strategies.
- Communication: Excellent verbal and written communication skills to effectively engage with senior leadership, stakeholders, and cross-functional teams. Ability to present complex information in a clear and concise manner.
- Leadership: Demonstrated leadership capabilities, including the ability to manage and motivate cross-functional teams, foster collaboration, and drive successful project outcomes.
- Stakeholder Management: Strong interpersonal skills to build and maintain relationships with internal and external stakeholders, ensuring alignment with business objectives and successful program execution.
- Continuous Improvement: Commitment to continuous improvement, with a track record of identifying and implementing initiatives to enhance service availability, reliability, and performance.
- Adaptability: Ability to adapt to changing business and technological landscapes, maintaining flexibility and resilience in the face of challenges.
- Certifications: Relevant certifications such as PMP, ITIL, Six Sigma, or other project management and technical certifications are a plus

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