Sr Specialist App/Prod Support

Job Description

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Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence.
We are seeking a highly skilled Oracle ARCS & EDMCS who has experience in implementation, configuration, and management of Oracle Account Reconciliation Cloud Service (ARCS) and Oracle Enterprise Data Management Cloud Service (EDMCS).

Roles and Responsibilities:

Oracle ARCS Functional Responsibilities:

- Lead configuration and deployment of Oracle ARCS, including reconciliation templates, account mappings, and rules to ensure accurate and timely financial close.
- Integrate ARCS with ERP systems (Oracle EBS, Fusion, SAP) using connectors or flat-file imports to streamline data flows.
- Customize and generate real-time reports and dashboards for reconciliation status and audit trails; conduct system and user acceptance testing (UAT).
- Collaborate cross-functionally with finance, accounting, and audit teams to align ARCS processes with accounting standards and resolve data anomalies.

Oracle EDMCS Functional Responsibilities:

- Configure Oracle EDMCS environments including data models, hierarchies, and master data domains to support enterprise data management.
- Manage master data lifecycle, change management, version control, and impact analysis to ensure data accuracy and consistency.
- Facilitate seamless online data integration and synchronization between EDMCS and ERP cloud applications.
- Utilize Oracle Data Management tools (FDMEE, ODI, APIs) and develop automation scripts (Groovy, Python) to optimize data loading and workflow processes.

Technical Skills:

- Expertise in setup, configuration, and administration of Oracle ARCS and EDMCS, including master data governance.
- Proficient with Oracle Cloud Infrastructure (OCI) and broader Oracle Cloud ecosystem.
- Experience integrating ERP systems (Oracle EBS, Fusion, SAP) with ARCS and EDMCS for seamless data flow.
- Skilled in data integration and automation using Oracle Data Integrator (ODI), FDMEE, APIs, and scripting languages such as Groovy and Python.
- Proficient in reporting, dashboard customization, and data analytics within ARCS and EDMCS platforms.
- Experienced in testing methodologies including system testing and user acceptance testing (UAT) to validate solutions.

Overall Experience:

- 9 + years of experience performing Production Support for Mission Critical, high-performance applications. Experience in Oracle Cloud Financials, ARCS, or EDMCS certifications are advantageous. Strong understanding of ERP integrations and cloud-based financial applications.
- Azure Public Cloud experience is a plus.

Shift timing (if any): 24X7 (Rotational basis)

Location / Additional Location (if any): Hyderabad

Education Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.