15h Left: Business Sys. Analysis Specialist

Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing BPO Practice The Company NTT DATA Corporation is a top 10 global services company and part of the NTT Group a Fortune 29 telecommunications and services company based in Japan We operate with 60 000 professionals in 36 countries Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed reduce costs with less risk and increase productivity to enable growth The Opportunity For more than 30 years our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes Our end-to-end administrative services help streamline operations improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction In these roles you will be responsible for Analyses business requirements and creates software design for at least one major sub-system Develops high-level specifications at the modular sub system Participates in client external interactions on technical matters Understands the client projects confirms the feasibility of the automation for the processes in scope and defines the stages needed to develop automation Understand the client requirement by studying the business process and SOP documents Prepares flow charts and systems diagrams to assist in problem analysis Evaluate processes and provide recommendations for automation enhancements Support full lifecycle implementation of the RPA project including Analysis documentation User manual creation training and Post implementation support Experience in both Waterfall and Agile methodology Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies Participate in interactions with customers as a subject matter expert Collecting analyzing and interpreting information in a logical and coherent manner Preparing business cases feasibility studies Functional specifications and requirements statements Process Mapping and Documentation Liaise with relevant stakeholders to review possible improvements to processes and procedures Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management Preferable Skills for this role include Technical skills 4 to 6 years of experience in eliciting and documenting requirements At least 4 years of experience in Agile methodology Preferably SCRUM master At least 2 years of hands on experience with MS Visio or equivalent At least 1 years of experience in preparing training user manuals At least 1 year of experience in managing BAs and lead elicitation process Experience with JIRA DevOPs Captivate Snagit SAP Experience in working on any Automation tool - AA or UI Path is preferable Desired Skills Good written and oral communication skills with fluency in written and spoken English Domain Knowledge Finance F A Healthcare Banking Life Insurance Preferences Graduate degree preferably IT with net knowledge with 4 to 6 years of experience as BA Travel This position does require travel up to 50 About Company NTT DATA is a 30 billion business and technology services leader serving 75 of the Fortune Global 100 We are committed to accelerating client success and positively impacting society through responsible innovation We are one of the world s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future As a Global Top Employer we have experts in more than 50 countries We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners NTT DATA is part of NTT Group which invests over 3 billion each year in R D