Network Ops Control Specialist

Job Description Description and Requirements At BMC trust is not just a word - it's a way of life Description And Requirements CareerArc Code CA-DS Hybrid At BMC trust is not just a word - it's a way of life We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers program is called BMC on BMC BMC is looking for an Experienced Network Operations Control Specialist to join our amazing global IS&T team In this role, you will ensure the reliability, availability, and performance of our global network infrastructure. You will perform real-time monitoring of network traffic, system alerts etc., to identify and resolve potential issues. So, if you love challenges and problem solving, if you love ensuring the smooth operation of critical network infrastructures, if you love being a part of an amazing global team of professionals this is the role for you Here is how, through this exciting role, YOU will contribute to BMC's and your own success: - Monitor and maintain the operational health of BMC's network infrastructure, including routers, switches, firewalls, and other network devices. - Perform real-time monitoring of network traffic, system alerts, and performance metrics to identify and resolve potential issues. - Proactively respond to network incidents, troubleshoot root causes, and implement corrective actions to minimize downtime and service disruptions. - Collaborate with cross-functional teams to coordinate network maintenance activities, software upgrades, and configuration changes. - Document network configurations, procedures, and incident resolutions to ensure knowledge sharing and operational continuity. - Implement and enforce network security policies, access controls, and compliance requirements to protect network assets. - Conduct regular performance analysis and capacity planning to anticipate future network requirements and optimize resource utilization. To ensure you're set up for success, you will bring the following skillset & experience: - 2-3 years of experience in network operations roles, with a focus on monitoring, troubleshooting, and maintaining enterprise-level network infrastructure. - Proficiency in network protocols and technologies, including TCP/IP, VLANs, routing protocols (e.g., OSPF, BGP), VPNs, and WAN optimization. - Experience with network monitoring and management tools (e.g., SNMP, NetFlow, Wireshark, SolarWinds). - Deep understanding of network security principles, including firewall configuration, intrusion detection/prevention, and access control lists. - Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues in a timely manner. - Excellent communication and collaboration skills Whilst these are nice to have, our team can help you develop in the following skills: - B.Sc. in Computer Science / Information Technology, or an equivalent industry certification (such as CCNA, CCNP, etc.) - Experience in cloud networking technologies and services (e.g., AWS, Azure, Google Cloud Platform). - Familiarity with network automation tools and scripting languages (e.g., Python, Ansible) for streamlining network operations and provisioning. - Knowledge of network virtualization technologies (e.g., SD-WAN, VXLAN) and software-defined networking (SDN) concepts Our commitment to you BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. (Returnship@BMC) Had a break in your career No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.