
[Apply in 3 Minutes] Senior Circle Manager
2 days ago
Job Description
Role description
JOB DESCRIPTION APositionOverview
PositionTitle
Senior Circle Manager - HDFC Bank Branch Banking
Department
HDFCBank - BranchBanking
Level/Band
Senior Manager / 501
RoleSummary:
.
Tomanagesalesandbusinessobjectiveofthecluster, meetingorexceedingkeytargets
.
Toensureachievementofsalestargetswithoptimalmarketcoverage
.
Toplanresourceallocationandberesponsibleforfinancial viabilityofthecluster
.
Toeffectivelyleadandmanagehissalesteambyprovidingthemwithongoingcoaching
.
Toensurethatthesalebehavior,salesethicsandsalespracticesofthesalesteamcomplywithcompany
standardsandregulations
.
Tocloselyworkwiththe supervisortodesignsalesstrategiesandinitiativesthat willcauseimprovementof salesperformanceacrossbusiness.
B
OrganizationalRelationships
ReportsTo
StateHead
Supervises
ClusterAccountManagers/RelationshipManagers
CJobDimensions
GeographicAreaCovered
Cluster
InternalStakeholders
Training
ProductManagement
Marketing
BranchOperations
DistributionOperations
External
ChannelPartner
DKeyResultAreas
Achieve ANP
targets through assignedbranches
.Achievepre-set businesstargetsonANP, casecount, activebranch,active sales staffandvariousKPIsforbranchbankingandcardsvertical
.Work collectively with the branch manager on the business strategies and implementationplans
.Visitallocatedbranchesregularlytosuperviseprocessandoperations
.InteractregularlywithRelationshipManagerstoachieverequiredsalestarget
.TrainingRelationshipManagersinpresentation&sellingskills
.JointSalesCallswithsalesteamoncallsoncallswithhigh-ticketclients
.Developandmaintainstrong relationshipandrapportwithbankmanagersto ensureachievebusinessnos.
Training salesteam
of
the
.TraintheRelationshipManagersandbanksfrontlinestaffontheproducts,sales technique,prospecting,objectionhandlingandsalesoperationandprocessetc
.TotraintheRelationshipManagersonPresentationandSellingSkills
.ConductsessionsonproductpitchingandqueryhandlingforRMs
Monitorsales&
providesupport
.AnalyzetheproductivityofRMstoensuretheyaredeliveringasper expectations.Suggestthedevelopmentalchangesandinterveneasandwhen required.
.Ensurethatthehighperformersaresuitablyrewarded&keptmotivated
.MaintainandobserveCompanysinternalcontrolandstandards
.Actasanescalationpointforissuespertainingtopolicyissuance
Arrange various
contests&events forthesalesteamas wellasthe customers
.Communicateallmarketingandsalesprogramstobanksfrontlinestaffand ensureawarenessandaprticipation
.Fulfilltheapprovalrequirements
.Analyzethecustomerresponsetoeventstojudgethefeasibilityoftheeventsin termsofleads generatedvs.themoneyspent
MIS&Reporting
.DesignandcirculatebusinessMISandreportstovariousstakeholderasrequired
.AnalyzedatacutsonBusinessPerformanceandsharethefindingswiththe supervisors
Risk
.Participateinriskmitigationplans,contingencyplanning,andbusinesscontinuity programsbyexecutingandreportingwithindefinedtimelines. Highlightand
recommendprocessgaps,flawsandprocesschanges.
ESkillsRequired
Technical
.Product/Subjectmatterexpertise
.TeamManagementskills
.Mentoringskills
.Businessperspective&planning
.PerformanceManagementskills
.Finance/Insuranceindustryawareness
.Interviewingskills
.Selfmanagement
.Problemsolvingskills
.Peerlevelco-ordinationandinfluencingskills
Behavioral
Essential
Desired
Interpersonalskills
Communicationskills
Creativethinkingskills
Supervising/Leadership
skills
TeamworkSkills
Influencingskills
Relationship Building skills
Decisionmakingskills
FIncumbentCharacteristics
Essential
Desired
Qualification
PG/MBA
Experience
7-9yearsSalesExperience
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