AM/DM - Training (Corporate)
3 weeks ago
Job Description
Content Development & Instructional Design
Design and develop engaging, practical, and learner-centric training content
Customize training material to meet the specific needs of target audiences (warehouse and
backend)
Continuously update content to ensure relevance, alignment with business goals, and industry best
practices
Training Delivery
Facilitate classroom and virtual training sessions on soft skills such as communication, teamwork,
leadership, emotional intelligence, time management, etc.
Use adult learning principles and interactive methodologies to ensure high engagement and
knowledge retention
Evaluate training effectiveness through feedback, assessments, and follow-up
Training Needs Identification
Partner with business stakeholders and HR to assess training needs across departments and roles
Conduct surveys, interviews, focus groups, and performance data analysis to identify skill gaps
Recommend appropriate learning interventions to address identified needs
4. Monitoring & Reporting
Track participation, feedback, and training outcomes through reports and dashboards
Measure ROI of learning programs and suggest improvements
Maintain records of training sessions, materials, and evaluations.
Qualification & Skills
- Bachelor's degree in Human Resources, Psychology, Education, or related field (Master's preferred)
- 5+ years of experience in training, content development, or L&D roles
- Proven experience in soft skills training delivery
- Excellent written and verbal communication skills
- Strong facilitation, presentation, and stakeholder management skills
- Analytical mindset with the ability to interpret data and make decisions
- Self-driven, creative, and passionate about employee development
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