Sutherland Global Services
7 days ago
We are hiring experienced professionals for Mortgage Servicing Inbound Outbound Voice Process The role involves handling customer resolution calls payment support escrow payoff queries and delinquency management Key Responsibilities - Handle inbound outbound calls related to collections payments payoff escrow document requests billing inquiries and account status - Contact borrowers using dialer to resolve delinquency via Speedpay and other loss mitigation options - Provide accurate information using scripted materials and ensure high-quality customer service - Resolve customer issues related to mortgage loans and escalate cases as required - Coordinate with internal teams to support complex customer problems Required Skills - Minimum 1 year experience in International Voice Customer Service Collections - Prior mortgage or BFSI experience preferred - Excellent communication active listening skills - Ability to handle difficult conversations professionally - Experience using CRM dialers and call resolution systems Eligibility Travel Boundaries Only candidates residing within 1 5 km from the nearest railway station in the below areas are eligible to apply Central Line Kalyan to Sion Harbour Line Wadala to Panvel Excluding Taloja Sukhapur Western Line Chandivali Mira Road via Golden Nest Circle Ghodbunder Road Shift Weekly Off Shift 24x7 rotational including night shifts Weekly Off 2 rotational offsPerks Benefits Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included medical insurance coverage Work-life balance with 2 weekly offs Sutherland never requests payment or favors in exchange for job opportunities Please report suspicious activity immediately ref updazz com
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Navi Mumbai, India Sutherland Global Services Private Limited Full timeAbout Sutherland Research, Markets Insights, and Innovation (MII):Sutherlands Research (Equity/Credit/IB/Business), Markets Insights, and Innovation (MII) divisions drive a high-impact transformation agenda to address our clients most complex issues from strategy development, incubation of new products or services, blitz-scaling operations, and digital...
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Airoli, Navi Mumbai, Maharashtra, India Sutherland Global Services Full timeDear Connections, Greetings from Sutherland, **|| Urgent Hiring for Ecommerce and Telecommunications Process ||** ** Sutherland is hiring for International Voice Process (customer service). **Shift Timings**: 5 Days working with 24*7 Rotational Shifts and 2 Rotational Off. **Salary: 18000 to 30000** **HSC or Graduate freshers can apply. **1 year of...
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Airoli, Navi Mumbai, Maharashtra, India Sutherland Global Services Full timeDear Connections, Greetings from Sutherland, **|| Urgent Hiring for Ecommerce and Telecommunications Process ||** ** Sutherland is hiring for International Voice Process (customer service). **Shift Timings**: 5 Days working with 24*7 Rotational Shifts and 2 Rotational Off. **Salary: 18000 to 30000** **HSC or Graduate freshers can apply. **1 year of...
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Sutherland - Manager - Benchmarking/Research
2 weeks ago
Navi Mumbai, India Sutherland Global Services Private Limited Full timeGlobal Services is a process transformation company with over 30 years of experience in serving customers across industries such as BFSI, healthcare, retail, travel, telecom, and technology. Our process transformation services innovate at the intersection of business and technology to transform processes that realize our clients vision. We are experts in...
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Csa (Customer Service Associate)
2 days ago
Navi Mumbai, India Sutherland global Full timeRequirements for Sutherland Global Services (Airoli). **Job Description**: 1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7...
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Customer Service
3 days ago
Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...
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Customer Service
1 week ago
Mumbai, Maharashtra, India Sutherland Full timeSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees For over 37 years we have been entrusted with caring for our clients customers - a responsibility we believe we should earn every day We are dedicated to making those experiences as delightful as possible - instantaneous relevant...
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Customer Service
4 hours ago
Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCompany Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...
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Hiring For Non Voice Process
3 days ago
Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 18,000 - ₹ 22,000 per yearGreetings from Sutherland - Immediate JoinerWe are hiring candidates for non voice processProcess- Airlines Chat (Non Voice)Location MumbaiWork from OfficeSalary- 18k - 22k in hand6 months contract2 rounds of interviewsShifts- 7am to 4pm, 4:30pm- 2:30amCandidates who are in Mumbai / Navi Mumbai Location.Freshers or 1-2 years of experience.HSC/Any...
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Dombivli, Navi Mumbai, Thane, India Sutherland Full time ₹ 30,000 - ₹ 45,000 per yearSutherland is Hiring Voice Process Executives (International Process)Location: Airoli Navi MumbaiWork Mode: On-site / Hybrid (as applicable)Shift: Rotational / Night ShiftsAbout the RoleSutherland is looking for energetic and customer-focused individuals to join our International Voice Process team. If you have excellent communication skills and are...
