Apply in 3 Minutes: Client Relationship Manager

3 weeks ago

Bengaluru India MCUBE Full time

Job Description Location: Whitefield, Bangalore Experience: 1-2 years Working Days: 5 days Work Mode: On-site Key Responsibilities: - Develop and maintain strong, long-term relationships with key clients. - Act as the main point of contact for assigned accounts, handling all client communications and needs. - Understand customer requirements and business objectives to provide relevant solutions and services. - Coordinate with internal departments (sales, operations, finance, technical support) to ensure smooth execution of client requests and deliverables. - Monitor account performance, resolve issues, and ensure timely delivery of products/services. - Prepare regular reports on client activity, sales performance, and market trends. - Identify opportunities to grow business within existing accounts and assist in upselling or cross-selling efforts. - Assist in the development and implementation of strategic account plans. - Ensure high levels of customer satisfaction and retention. - Handle client escalations professionally and ensure resolution. Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field. - Proven experience in client relationship management or account handling (1-2 years preferred). - Excellent communication and interpersonal skills. - Strong organisational and problem-solving abilities. - Customer-focused mindset with a proactive approach. - Ability to work independently and as part of a team. - Proficient in MS Office (Excel, Word, PowerPoint); CRM experience is a plus. Key Competencies: - Relationship Management - Communication and Negotiation - Strategic Thinking - Time Management - Sales and Customer Service - Problem Solving Working Conditions: Full-time position Office-based with occasional client visits May require travel depending on account location Interested candidates can send their updated resumes to [Confidential Information]

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