Staff Software Engineer

What you get to do in this role:

- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (code reviews, unit testing, etc.).

- Work with product owners to understand detailed requirements and own your code from design through implementation, test automation, and delivery of high-quality product to our users.

- Implement software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs.

- Contribute to the design and implementation of new products and features while also enhancing the existing product suite.

- Collaborate across teams, mentor colleagues, and promote knowledge-sharing.

To be successful in this role you have:

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Hands-on AI-based coding expertise with tools such as Claude Code, Cursor, Windsurf, or similar platforms.

- 10+ years of experience with Java, JavaScript, or TypeScript (or a similar object-oriented programming language).

- Passion for the Web as a platform, with emphasis on reusability and componentization.

- Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.

- Familiarity with RDF and SPARQL is very nice to have, but not a hard requirement. Experience with other graph databases or graph technologies would also be helpful.

- Experience working with relational databases, including development, troubleshooting, and performance optimization.

- Exposure to multiple technology stacks: cloud development, platforms, web development, frameworks, or service-oriented architecture.

- Ability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

---