Laptop & Desktop Support Engineer

9 hours ago

Hubli KA IN Winline Technologies Private Limited Full time

Job Title Desktop and Laptop Support Engineer Job Summary Provide technical assistance and support related to computer hardware and software including troubleshooting maintenance and installation Key Responsibilities Troubleshooting Diagnose and resolve hardware and software issues both remotely and on-site Installation Set up and configure new hardware and software ensuring proper installation and functionality Maintenance Perform regular maintenance tasks such as software updates and hardware checks to ensure optimal performance User Support Assist users with technical issues providing clear and concise instructions for resolving problems Documentation Maintain records of technical issues solutions and maintenance activities Training Develop and deliver training materials and sessions for users on new hardware or software Vendor Coordination Work with vendors and technicians to resolve complex hardware or software issues Requirements Proven experience as a Desktop Support Engineer or similar role Strong knowledge of Windows Linux and Mac OS environments Familiarity with office automation products and computer peripherals e g printers scanners Excellent problem-solving and multitasking skills Ability to perform remote troubleshooting and provide clear instructions Customer-oriented attitude with a focus on providing high-quality service Job Type Full-time Pay 15 000 00 - 15 200 00 per month Benefits Health insurance Education Higher Secondary 12th Pass Preferred Experience total work 1 year Preferred IT 1 year Required Work Location In person

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