Lead QA Engineer – Business Systems

Job Description

We are establishing a formal quality practice for the platforms that power our go-to-market and analytics teams. As our first Lead QA Engineer, you will take test scripts authored by Sales, Finance, Customer Success, and Support, execute each script as if you were that stakeholder, and confirm every release across Salesforce, NetSuite, ServiceNow, Gainsight, Certinia, CPQ, Snowflake, Tableau, and dbt meets real-world expectations. Your work turns business scenarios into reliable, repeatable tests and gives stakeholders the confidence to sign off on every deployment.

At Seismic, were committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.

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Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

- Build and maintain a unified QA strategy that covers applications, integrations, and data pipelines.
- Review stakeholder-authored scripts, enhance them when gaps appear, and convert them into manual and automated test suites.
- Run functional, regression, integration, performance, security, and data-quality tests in sandbox and production-like environments.
- Embed smoke and regression checks into Copado so only validated code moves forward.
- Manage realistic test data in Salesforce sandboxes and Snowflake dev environments.
- Log defects in Jira, drive root-cause analysis with developers, retest fixes, and issue clear go/no-go calls.
- Publish easy-to-read QA metrics that show coverage, defect trends, and release readiness.
- Coach admins, developers, and analysts to create stronger scripts and embrace a quality-first mindset.
- 8 years of professional QA experience, including 2 years leading or owning QA for enterprise business systems.
- Proven testing expertise in Salesforce plus at least one finance platform such as NetSuite or Certinia.
- Strong SQL skills for validating Snowflake and dbt transformations.
- Practical automation experience with tools that integrate into Copado CI/CD.
- Comfortable working in Jira and Confluence and collaborating directly with non-technical stakeholders.
- Excellent written and verbal communication skills.

Nice to Have

- Experience with Gainsight, ServiceNow, or CPQ testing.
- Background in performance or data-drift testing.
- Familiarity with regulated environments such as SOX.

Join us to put a quality seal on every system our business depends on.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.

Headquartered in San Diego and with employees across the globe, Seismic is the global leader in salesenablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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