Apply in 3 Minutes Lead Site Reliability Engineer

Job Description About The Role Grade Level (for internal use): 11 Job Title: Senior Site Reliability Engineer Role Overview As a Site Reliability Engineer at ChartIQ, you'll play a critical role not only in building, maintaining, and scaling the infrastructure that supports our Development our Development and QA needs, but also in driving new, exciting cloud-based solutions that will add to our offerings. Your work will ensure that the platforms used by our team remain available, responsive, and high-performing. In addition to maintaining the current infrastructure, you will also contribute to the development of new cloud-based solutions, helping us expand and enhance our platform's capabilities to meet the growing needs of our financial services customers. You will also contribute to light JavaScript programming, assist with QA testing, and troubleshoot production issues. Working in a fast-paced, collaborative environment, you'll wear multiple hats and support the infrastructure for a wide range of development teams. This position is in India, and will require working overlapping hours with teams in the US. The preferred working hours will be until 12 noon EST to ensure effective collaboration across time zones. Key Responsibilities - Design, implement, and manage infrastructure using Terraform or other Infrastructure-as-Code (IaC) tools. - Leverage AWS or equivalent cloud platforms to build and maintain scalable, high-performance infrastructure that supports data-heavy applications and JavaScript-based visualizations. - Understand component-based architecture and cloud-native applications. - Implement and maintain site reliability practices, including monitoring and alerting using tools like DataDog, ensuring the platform's availability and responsiveness across all environments. - Design and deploy high-availability architecture to support continuous access to alerting engines. - Support and maintain Configuration Management systems like ServiceNow CMDB. - Manage and optimize CI/CD workflows using GitHub Actions or similar automation tools. - Work with OIDC (OpenID Connect) integrations across Microsoft, AWS, GitHub, and Okta to ensure secure access and authentication. - Contribute to QA testing (both manual and automated) to ensure high-quality releases and stable operation of our data visualization tools and alerting systems. - Participate in light JavaScript programming tasks, including HTML and CSS fixes for our charting library. - Assist with deploying and maintaining mobile applications on the Apple App Store and Google Play Store. - Troubleshoot and manage network issues, ensuring smooth data flow and secure access to all necessary environments. - Collaborate with developers and other engineers to troubleshoot and optimize production issues. - Help with the deployment pipeline, working with various teams to ensure smooth software releases and updates for our library and related services. Required Qualifications - Proficiency with Terraform or other Infrastructure-as-Code tools. - Experience with AWS or other cloud services (Azure, Google Cloud, etc.). - Solid understanding of component-based architecture and cloud-native applications. - 10 to 20 years Experience with site reliability tools like DataDog for monitoring and alerting. - Experience designing and deploying high-availability architecture for web based applications. - Familiarity with ServiceNow CMDB and other configuration management tools. - Experience with GitHub Actions or other CI/CD platforms to manage automation pipelines. - Strong understanding and practical experience with OIDC integrations across platforms like Microsoft, AWS, GitHub, and Okta. - Solid QA testing experience, including manual and automated testing techniques (Beginner/Intermediate). - JavaScript, HTML, and CSS skills to assist with troubleshooting and web app development. - Experience with deploying and maintaining mobile apps on the Apple App Store and Google Play Store that utilize web-based charting libraries. - Basic network management skills, including troubleshooting and ensuring smooth network operations for data-heavy applications. - Knowledge of package publishing tools such as Maven, Node, and CocoaPods to ensure seamless dependency management and distribution across platforms. Additional Skills and Traits for Success in a Startup-Like Environment: - Ability to wear multiple hats: Adapt to the ever-changing needs of a startup environment within a global organization. - Self-starter with a proactive attitude, able to work independently and manage your time effectively. - Strong communication skills to work with cross-functional teams, including engineering, QA, and product teams. - Ability to work in a fast-paced, high-energy environment. - Familiarity with agile methodologies and working in small teams with a flexible approach to meeting deadlines. - Basic troubleshooting skills to resolve infrastructure or code-related issues quickly. - Knowledge of containerization tools such as Container Platforms and Amazon ECS is a plus. - Understanding of DevSecOps and basic security practices is a plus. Preferred Qualifications - Experience with CI/CD pipeline management, automation, and deployment strategies. - Familiarity with serverless architectures and AWS Lambda. - Experience with monitoring and logging frameworks, such as Prometheus, Grafana, or similar. - Experience with Git, version control workflows, and source code management. - Security-focused mindset, experience with vulnerability scanning, and managing secure application environments. What We Offer - Competitive salary and benefits package. - Flexible work schedule with remote work options. - The opportunity to work in a collaborative, creative, and innovative environment. - Hands-on experience with cutting-edge technologies and tools that power sophisticated financial data visualizations and charting solutions. - Professional growth and career advancement opportunities. - A dynamic startup culture within a global organization, where your contributions directly impact the product and the financial industry. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What's In It For You Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. 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For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [Confidential Information]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[HIDDEN TEXT]and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 312974 Posted On: 2025-08-28 Location: Hyderabad, Telangana, India