3 Days Left Application Support Senior Developer

About the Opportunity Job Type PermanentApplication Deadline 03 November 2024Title Application Support Senior DeveloperDepartment Process Simplification and OptimisationLocation IndiaReports To Application Development and Support LeadLevel Grade 3About Fidelity InternationalWeve been helping clients plan and save for their futures for over 50 years From more than 25 locations around the world we provide investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals We think generationally and look to the long term And today building on the security of private ownership and our clear sense of purpose were growing our business like never before Join us and youll be part of the progress were making In our welcoming caring culture youll work with all kinds of people to find new and better ways to help our clients Your views will be valued and your professional goals will be supported And youll discover a positive inclusive environment where youll be free to be yourself Our Values BehavioursIntegrity and Trust Together these drive how we work with each other and with our clients customers and partners Supporting these core Values we have four action-orientated Behaviours Be Brave Bold and Curious so that we can form a more dynamic environment where we innovate and drive performance but nevertheless always to act with Compassion About your teamProcess Simplification and Optimisation provides groundbreaking solutions to deliver sustainable business value By powerfully combining both the human and digital workforce PSO places itself in a leading position to respond and adapt in a continuously evolving ecosystem to achieve Fidelitys strategic goals deliver best in class service to our clients and provide exciting growth opportunities for our employees The Delivery Enablement stream within PSO supports delivery by building capability providing business process support ensuring tools and methodologies remain up-to-date with industry technology developments and delivering the ongoing control framework for our new process orchestration automation and digitisation solutions About your roleThis role serves as a member of Fidelity India team under PSO umbrella supporting Fidelity Clearing Canada FCC technology team in a technical support and developer capacity You will work to embed innovation across the business maintaining consistency and standards to maximise business benefits You will ensure the seamless operation of automated workflows scripts and orchestration processes for FCC applications currently in production This includes proactive monitoring rapid incident resolution scripting and automation development collaboration with cross-functional teams and continuous improvement efforts to enhance system performance reliability and security The goal is to maintain optimal functionality minimize downtime and contribute to the overall efficiency of automated systems aligning with organizational objectives and standards You will also be responsible for the development enhancements and maintenance of application solutions for internal and external clients You will work to progress Fidelitys PSO and FCC Technology support team agenda by Application Development Support Ensure that all requests raised by clients and users are handled timely and appropriately by possessing technical knowledge of operating systems applications and software development lifecycle Provide technical support to teams within the organization and to external clients when required Update technical documents and procedures to reflect current state Provide support for application deployments Assist with systems integration when needed Collaborate with On-Site Application Development Support Team Infrastructure Network and Application Support Ensure infrastructure network application enhancements and maintenance fixes within FCC FIL FIC vendors are well supported from a technology level Assist in ensuring FCC technology policies and procedures are adhered to Defect Remediation Remediate defects based on business and client priorities to address service disruptions incidents and problems Client Experience Deliver quality customer service interactions to our internal and external customers to create a positive experience Take ownership of solving a customers problem promptly use all available resources to achieve the best outcome About YouSkills and Knowledge Strong technical insight and experience to inform guide challenge and support technical decisions Strong analytical conceptual and innovative problem-solving abilities Strong attention to detail Ability to work independently while being in a team environment Excellent communication skills both written and oral ability to effectively communicate technical material to non-technical users Goal-oriented and a self-starter Ability to quickly learn adapt and change to meet the needs of a changing environment Ability to explain complex ideas to those with limited IT and systems knowledge Excellent problem-solving skills Customer service oriented Ability to work in a fast-paced environment without direct supervision Development or Support experience in the Canadian Financial industry is an asset Track record of actively seeking opportunities for process improvements efficiency gains and system optimizations in the context of automation and orchestration Experience and QualificationsJob Related ExperienceMinimum Requirement 4 yearsMust Have 3 years of experience as a developer or programmer support engineer including 2 years of experience in the brokerage securities Asset Management industry 2 Years of Appian BPM or similar Hands-On Development Experience 1 years of experience and intermediate level knowledge of Java J2EE development including Spring Hibernate MyBatis JPA RESTful API Spring Boot Strong Hands-On knowledge of SQL and database platforms such as MySQL SQL Server Oracle database design Handy knowledge of Unix Linux operating system and Shell scripts Exposure to Automated testing DevOps Change Management concepts Experience with Agile Development Methodologies Nice to Have Experience with the following PowerBI Talend ETL Data Warehouse Control-M uniFide Salesforce or Dataphile platform would be an asset Working knowledge of HTML and Adaptive Responsive Design DocuSign and document management platforms Atlassian stack JIRA Confluence Hands-on expert in creating high performance web applications leveraging React Angular 2 Some knowledge of concepts such as TypeScript Bootstrap Grid System Dependency Injections SPA Single Page Application Experience with cloud-based implementations Experience in setting up Secure File Transfer Protocols SFTP and file delivery AWS would be an asset Education First degree level Bachelors degree or equivalent in Computer Science Knowledge of the financial service industry Dynamic Working This role is categorised as Hybrid Office Remote Feel rewardedFor starters well offer you a comprehensive benefits package Well value your wellbeing and support your development And well be as flexible as we can about when and where you work - finding a balance that works for all of us Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team For more about our work our approach to dynamic working and how you could build your future here visit careers fidelityinternational comOr if youre feeling inspired start your journey with us right now