C2H Senior ServiceNow Developer

6 days ago


India White Force Group Full time

Interested Candidate call -8103516707 /shrutikaushik@white-force.com Position Name - Senior ServiceNow Developer Location - Remote Candidate should be flexible to work in Night Shift (PST/EST) Remote Employment Type – C2H (3 Months- 5 months max ) Notice Period – Immediate to 10 days. ITOM: Discovery. Service Mapping. Event Management. Integration Hubs. ITSM: Change, Incident, Problem, Service Request, Knowledge. Platform: Upgrade. Integration. Java Script. REST Api. Key Responsibilities - Configure ITSM platform (ServiceNow, Remedy, Jira, or equivalent) to enforce change approval workflows. - Develop automation for rollback, approvals, and post-implementation reviews. - Support technical staff in submitting, tracking, and documenting change requests. - Build dashboards and reports for technical compliance metrics. - Pilot test enforcement workflows in high-risk domains (e.g., firewall, payment, surveillance). - Troubleshoot and fine-tune enforcement controls to balance security with operational efficiency. Qualifications & Experience - 5+ years of ITSM or IT operations engineering experience. - Strong hands-on expertise with ServiceNow, Remedy, or similar ITSM platforms. - Experience integrating security controls into IT operations workflows. - Knowledge of scripting/automation for change rollbacks and enforcement. Familiarity with ITIL v4 and enterprise change management practices.



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